Sr Manager Product Management

Asurion Corporation San Mateo , CA 94401

Posted 4 weeks ago

Sr. Product Manager

Asurion is seeking a talented Product Manager to join our team. Asurion offers technology solutions that enable the consumer to get the most out of their devices. As a partner to leading carrier, retail, and OEM companies, we have grown our white-labeled solutions to a subscriber base in the hundreds of millions. With mature product offerings that offer personalized support, we are embarking on new strategic projects that will enhance our existing product lines or explore greenfield opportunities in new channels.

We are a privately held company with a healthy multi-billion USD annual revenue stream which enables us to focus on long term customer and client value. As the Product Owner, you will have end-to-end ownership and be responsible for finding the next multi-million-dollar opportunity that intersects the consumer need, channel priorities, and our growing core competencies.

Essential Duties and Responsibilities:

  • Driving a team of talented Technical Leads and Designers to predict and resolve pain points across the customer lifecycle through the creation of a deep empathy with consumers, clients and their own product vision & key performance indicators.

  • Quickly assess market opportunities and competitive landscape to generate Product Vision, Strategy and Tenets which culminate in a differentiated compelling, motivating narrative for our Product Development Teams and Stakeholders both internal and external.

  • Manage product deliverables, establishing and owning the team's Key Performance Indicators, defining end-to-end specifications, and directing the Go-To-Market.

  • Developing 'MVP Tests' to prove (or disprove) your hypotheses and demonstrate a 'Test & Learn' mindset within your Product Team.

  • Apply analytical rigor to sufficiently instrument tests and synthesize quantitative and qualitative results and insights to iterate in rapid two-week sprint and release cycles.

  • Navigate and prioritize the numerous Product development paths with a framework and corresponding justification.

  • Work with external third parties (when necessary) to assess partnership and licensing opportunities.

  • Demonstrate the interpersonal skills to cross-functionally influence at an Executive, managerial level, as well as a front-line team level

Qualifications (You are the right applicant if):

  • Bachelor's Degree required; MBA or other Technical Master's Degree preferred

  • You have worked in a consumer Internet company or MBB consulting firm; start-up or intrapreneurial experience preferred

  • You have 5 years' experience in product management or other related fields such as business, engineering, marketing.

  • You have at least 3 years' experience in product management, with exposure to call center applications product development and delivering tools to make highly technical product successful with non technical audience.

  • Technical background as an Engineer, a Designer or both and are able to speak the language of technology is a plus

  • You get excited by utilizing data to make decisions and measure success; SQL self-sufficient preferred

  • You enjoy leading teams and people like working with you

  • You are comfortable communicating complex business and technical issues

  • You bring an entrepreneurial mindset to your product endeavors and can structure a business case with preliminary financial model

  • You have strong empathy for your customers

  • 10-20% domestic/international travel required

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Sr Manager Product Management

Asurion Corporation