Sr. Manager, PLK Brand Standards
The Sr. Manager Global Operations Standards will ensure Popeye's has clearly defined and executable standards and processes for all restaurant level projects to ensure financial strength, operating efficiency, and viability. This role directs operational aspects of marketing and operations initiatives and collaborates with cross functional teams to lead the organization toward achieving business and sales goals.
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Address Line 1:
5505 Blue Lagoon Drive
2.Identify, test and implement process or system enhancements that simplify operations, improve profits or efficiency in the restaurant
3.Collaborate with Popeyes teams across the globe to drive operations improvement
5.Is current in knowledge of latest technology and updated on changes in industry trends
6.Serve as subject matter expert in operations discussions with internal departments
7.Maintain Brand Standards in support of restaurant execution and the evaluation program
8.Track brand initiatives and the impact on field team resources through operations calendar
9.Ensure restaurant evaluation execution and operations improvement
Leverage guest feedback to provide optimal guest experience
Ensure communication of key initiatives and priorities (webinars, Pipeline)
Provide follow up measurement tools to ensure sustainability
Provide summary report on execution results
Document and maintain resource library
Work with internal advisory team to document brand policies and procedures.
Maintain current information on resource repository
Develop best practices and trouble-shooting library for all brand initiatives and restaurant issues.
Execution of Initiatives
Tracks brand initiatives and determine impact at the field and restaurant level
Maintain calendar to ensure implementations are staged
Communicates and makes recommendation regarding any heavy impact points or bottlenecks that could put a strategic initiative in jeopardy
Maintains tracking tools and data related to execution of initiatives.
Required Knowledge, Skills and Abilities:
Organization and project management
Good working knowledge of computer software (Microsoft Office: Word, Excel and PowerPoint; Jive)
Excellent oral and written communications and presentation skills
Ability to travel 0-25%
Minimum of 5-8 years' experience in a restaurant operations or related position
Equal Opportunity Employer:
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
Popeye's Louisiana Kitchen