The Sr. Manager, Marketplace Expansion will be the driving force behind Office Depot's online marketplace through collaboration with product development, merchandising and driving sales growth through the marketplace online channels. This role is key in establishing and executing best-in-class practices for building a holistic online marketplace experience and is responsible for delivering experiences in new and exciting ways, defining the product vision, and evangelizing that vision within the digital leadership team to secure organizational support and the resources required to deliver on the that strategy. This position will partner with the retail teams to formulate strategic plans that support the global business and drive digital sales. Inspires teams to drive results through data and customer knowledge utilizing strong business acumen and passion to create and develop the next generation marketplace experience.
The Sr. Manager manages all aspects of our fast-growing marketplace business including business planning, content strategy and development, promotional campaigns and other online marketing, product merchandising, web analytics, and web technologies. This position is responsible for the development and management of the user experience of the marketplace direct sales business including site navigation, content, development, checkout funnel, and promotional campaigns.
This role will lead and manage the marketplace team who will be driving multiple high visibility projects and digital marketplace programs across ecommerce, merchandising, marketing and analytics by developing and optimizing inventory, managing revenue specific goals and executing across specific partner platforms.
Leads development of customer acquisition plans that are relevant for the Office Depot's brand positioning which drive incremental traffic and revenue for the organization
Partners with senior management and stakeholders to develop the Marketplace experience portfolio, define key strategies, and create roadmaps that will enable the company to achieve their annual business objectives. Works cross- functionally to plan digital merchandising and marketplace marketing strategies to drive product sales with the goal of maximizing revenue opportunity and driving to our KPIs.
Develops clear and complete business cases and requirements and presents to senior management the information necessary to make informed approval, prioritization and tradeoff decisions. Provide timely communication of deliverables and results to senior management
Monitor and evaluate the competitive landscape by acknowledging key differentiators and opportunities for growth in emerging trends. Works with cross functional teams to proactively perform quantitative and qualitative analysis with regards to Office Depot and industry performance using internal and external data.
Collaborate with creative, marketing, and merchandising to refine and continually evolve the Marketplace experience against the competitive landscape. Ensures all relevant parties and key stakeholders are informed of project status from concept through launch.
Closely monitors market, customer needs, and trends and works within a cross-functional environment to translate into future enhancements and new experiences.
Assesses new marketplace business development opportunities, provides insightful analysis and recommendations to reach the consumer in new ways
Bachelors degree preferred in Business, Marketing or IT
7-10 years of experience in Ecommerce, digital marketing, marketplaces or related field.
Deep experience with Office Suites of Products, particularly excel and ppt
User of analytical Tools such as Google Analytics, CoreMetrics, Amazon Analytics, and/or related marketplace tools to make informed planning and strategic decisions/recommendations.
Data and Insights to Action:Demonstrated aptitude for analytics, with an ability to understand complex data, convert to insights, understand business implications, and utilize to influence and gain alignment.
MS Office - Highly efficient in Excel and PowerPoint
Web Based Analytical Tools
Ability to present ideas to others and superiors
Ability to learn new platform quickly
Good verbal and written communication Skills
Pay, Benefits and Work Schedule:
Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity:
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.