Sr Manager, Maintenance Control Den)

What Will You Be Doing?

Senior Manager of Maintenance Control has overall responsibility including staffing and budgeting requirements for the department. Serves as the senior level authority when making system operation decisions. Provides communication and coordination with Flight Dispatch, System Operations Control, Station Operations, Line and Heavy Maintenance, Inspection, Engineering, and Purchasing to ensure continued safety.

Essential Functions

• Manage, monitor and coordinate SMS activities as directed. These duties include but are not limited to:

• Coordinate the development, implementation, maintenance, and integration of the SMS throughout Frontier.

• Identify hazards and safety risk assessments including change management.

• Ensure effectiveness of safety risk control.

• Promote safety and maintain a high degree of integrity by demonstrating responsibility for situational response using workplace norms.

• Advise the accountable executive on the performance of the SMS and on any need for improvement.

• Accountable for achieving safety performance relative to job tasks and maintaining a continuous high degree of engagement during and after normal work hours.

• Manage risk acceptable level: blue or lower as defined by Frontier's company risk matrix.

• Manage the daily activities of MCC, ensuring continual safe aircraft for scheduled service. This includes ensuring a seamless transition of all personnel and shifts and continuous briefing of daily fleet-wide mechanical status to the Director, Maintenance Control, and senior management members.

• Develop the knowledge, skills, capabilities, capacities, proficiencies, and workflows best practices of self and assigned personnel to drive business results.

• Develop and aggregate broad knowledge of all airline operational teams.

• Participate in strategic planning and lead the implementation of long-term objectives.

• Provide technical assistance and guidance to Line Maintenance (including Contract Maintenance), RON Maintenance, and Heavy Check Maintenance personnel and detail required maintenance actions to repair aircraft discrepancies.

• Develop and maintain deep understandings and awareness of how this role, the Controller role, and the department affect the customer experience with subordinate staff.

• Continually design and implement plans to reduce delays and cancellations, take appropriate risks within the blue and green category, and innovate change in the face of opportunity to the status quo.

• Create and administer work schedules, performance objectives/goals, and training for MCC personnel and Technical Services personnel. Monitor and create pay recap sheets to include vacation and sick time.

• Single source contact for the Director, Maintenance Control and senior management.

• Efficiently manage all required audits and internal self-audits are completed in an accurate and timely manner.

• Efficiently identify root causes and implement mitigating actions for any inspection findings or CARs for assigned areas.

• Ensure the quality of the operational MEL/CDL/NEF Program processes.

• Efficiently manage the auditing process of all completed work packages, ensuring the consistently accurate and compliant documentation of all work performed.

• Ensure accuracy and completeness of all assigned work documents and records.

• Participate in CASS, Reliability Board, GMM, and Action Item meetings.

• Must demonstrate strong verbal, written, and interpersonal communications skills including, but not limited to listening, non-verbal, questioning, clarity, conciseness, empathy, and trust building

• Vol.D In departments without supervisors, ensure that personnel within the department including themselves have current training and qualifications to perform assigned tasks.

Authority

• Authority to stop or ground aircraft when deemed necessary

• Makes major financial decisions regarding parts, service, logistics, and contracts as needed.

Qualifications

• FAA-certificated mechanic with Airframe and Powerplant ratings

• Five years of combined heavy and line maintenance and maintenance control experience

• Five years of supervisory/management experience in a maintenance operations environment

• Attainment of four-year college degree (Preferred)

• FCC Radio license (Preferred)

• Must have the ability to plan, organize, and administrate workloads to subordinates

• VDRP Must attend and successfully complete Maintenance Training Required Inspection Item course VDRP

• Must demonstrate behavior that portrays the company core values of Safety, Respect, Trust, Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company

Knowledge, Skills and Abilities

• Working knowledge of Airbus aircraft

• Proven leadership & motivational skills

• Excellent knowledge of Maintenance operations

• Strong interpersonal skills with ability to communicate effectively with other departments

• Excellent organizational skills

• Ability to work under stressful situations

• Working knowledge of MS software including Word, Excel & Access

• Ability to collect data, act as expert for technical content & logically organize information for publication

• Must have the ability to plan, organize and administrate workloads to subordinates

• Vol.D Must attend and successfully complete Maintenance Training Required Inspection Item course

• Must demonstrate behavior that portrays the company core values of Safety, Respect, Trust, Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company

Equipment Operated

Typical office equipment including phone, computer, printer, fax machine & copier

Work Environment

Typical office environment

Physical Effort

Generally, not required.

Positions Supervised

Manager(s), Mtce Control

Controllers, Mtce

Clerk(s), Mtce Ctrl Admin

Salary Range: $110,114-$146,157

In addition to your base salary, you will be eligible to earn an annual cash performance bonus, at the discretion of Frontier's Board of Directors or one of such board's committees, based on the attainment of performance metrics for Frontier and/or individual performance objectives, in each case established and evaluated by such board or one of its committees. Your target annual bonus will be (%10) of your base salary, but the actual amount of your annual bonus may range (0% - %20) of your base salary.

Please note: this posting has a closing date of 7/8/2024 midnight MT.

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.