Charter Spectrum Billings , MT 59101
Posted 2 weeks ago
Position Type: Full Time Location: Billings, Montana Date Posted: Date posted 04/18/2024 Areas of interest: Inside Plant Facilities - Headend & Hub, IT Management/Project Management, Network Operations Requisition Number: 2024-32369 Business unit: Network Operations EIP600-ISP
JOB SCOPE
Responsible for leading and managing the Inside Plant Operations. Implement and ensure consistent operating, configuration and engineering standards to ensure flawless execution of the reception, and distribution of off-air, satellite, microwave, and digital transport programming up to the outside plant utilizing coaxial cable, microwave, and fiber optic transmission technologies. This includes the installation, construction, operation and repair of all equipment associated with the HE & Hubs. Provide oversight and direction on long range plans and ensure day-to-day activities are completed. Manage on- call rotation as necessary. Responsible for the hiring, firing, training, development, and performance management of staff. Lead the budgeting process.
DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Develop a strategic, disciplined, detailed and structured team and assist with developing their direct reports as to drive a high performance culture and environment.
Lead a structured, consistent and disciplined execution of ISP activities.
Oversee all cabling, equipment installation, power and cooling is in compliance with corporate TQA standards.
Lead efforts to ensure field compliance with corporate standards, as well as Federal Communications Commission (FCC) regulations.
Oversee training for technical personnel and evaluate effectiveness and gaps on an ongoing basis.
Work with managers and supervisors to establish positive employee relations through promoting an environment of open and effective communication and ongoing support.
Oversee and participate in assembling capital budget needs.
Resolve issues as they are identified and escalate issues to senior management as needed.
Set priorities for managers and supervisors and participate in the review of performance of staff.
Ensure all required logs, records and other documentation are in compliance with company and FCC technical requirements.
Oversee FCC Proof of Performance testing.
Adhere to industry specific local, state, and federal regulations, as applicable.
Compile reporting and metric analysis as requested by management. Participate in special projects as needed or requested by senior management.
Know, understand and follow all company policies and provide ongoing guidance to staff.
Perform other duties as requested by manager
BASIC MINIMUM QUALIFICATIONS
Bachelor's degree in engineering or related field and/or equivalent work experience.
Minimum ten (10) years HE Technician, cable technician or electronics work experience
Minimum ten (10) years Engineering experience
Minimum five (5) years Management experience
Minimum three (3) years Project management experience
Must be able to work the following shift: Monday thru Friday 8:00AM - 5:00PM
REQUIRED QUALIFICATIONS
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to drive Company vehicle in a safe and responsible manner
Ability to use personal computer and software applications
Ability to use handheld communication devices and applications
Ability to differentiate between different sizes and colors of wires
Ability to make cable connections in tight spaces by bending, reaching, twisting
Ability to work with small components and wires to make cable connections
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
Ability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment)
Ability to accurately measure distances, using tapes or other measuring devices
Ability to read general system layouts from blue prints and system maps
Ability to operate appropriate computer or test equipment associated with position
Ability to prioritize and organize effectively
Ability to work independently
Knowledge of basic mathematics and electronics
Demonstrated in-depth proficiency of designing, installing and maintaining critical facility systems and service delivery equipment for all products
Valid driver's license with satisfactory driving record within Company required standards
PREFERRED QUALIFICATIONS
SCTE-BCT/E certification or equivalent
NCTI Senior Master Technician certification & Broadband HFC networks testing and measurements or SCTE BDS, BTS, BTCS, DVEP, IPEP certifications
Individual has gained pertinent vendor certifications to bolster his or her effectiveness, such as: HVAC (Liebert, Trane, etc.), UPS / Inverter Vendor Certifications (Liebert, Alpha, etc.), Transport Vendor Certifications and Training (Aurora, Cisco, ARRIS, etc.)
Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts
Ability to perform job from high places (roofs)
Knowledge of company products and services
Knowledge of National Electric Code and National Electric Safety Code
In-depth understanding of and demonstrated ability to teach advanced video networking, IP networking and DOCSIS
Ability to manage multiple priorities
Ability to supervise and motivate others
Demonstrated leadership qualities
Ability to maintain confidentiality
WORKING CONDITIONS
Work in a 24x7, fast paced environment
Exposure to continuous moderate noise
Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces
Exposure to dust, dirt, insects, rodents, pets, and cleaning solutions
Work and travel in inclement weather
Work all hours' day or night
Work performed near power facilities and electricity
EIP600-ISP 2024-32369 2024
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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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