Sr. Manager, GTMStrategy and Operations
What you will do
Reportingto the VP of Commercial Strategy, the GTM Strategy and Operations leader willfocus on growth of our customer base, driving scale into our sales strategy andefficiency to our forward deployed operations teams. We are looking for someonewho can combine the art of strategy, data analytics, and insights to paint apicture of the right go-to-market (GTM) approach across prioritized verticals.The ideal candidate should have experience working in a data-rich environmentthat is large and complex, with demonstrated success developing, synthesizing,and communicating both business and customer analysis.
How you will do it
Thisrole provides critical market and customer insights across our teams, including
Engineering, Field Operations, Product Management, Sales, and Strategy. Theywill drive cross-functional alignment and execution to completion acrossrequired growth initiatives, including strategic partnerships, technologyinvestments, and carefully crafted go-to-market strategies. They ensureflawless execution against the defined strategy and operations goals a dailybasis. More specifically, areas of focus include but not limited to:
Understand trends in the market, specifically across prioritizedverticals, and develop insights that translate into actionable recommendationsfor growth
Set the tone for a vertical-based growth strategy; identify andprioritize business growth opportunities (e.g. by country, route-to-market,vertical, and product) and develop programs to deliver
Obsess over every customer's digital journey, utilizing structuredthinking to identifying opportunities for improvement, and ultimately drivingcross-functional teams to deliver on an outcome-backed approach
Partner with marketing, and sales teams to develop and executeplans that delivery quarterly and annual sales targets
Leverage data-driven business models to optimize for new customeracquisition and retention funnels across all direct and indirect routes tomarket; partner with Channel Strategy lead
Preempt and problem solve on all forward deployed operationalissues; lead and integrate cross-functional efforts
What we look for
BS/BAwith 10+ years software, high tech or management consulting experience, MBApreferred
Customer-firstorientation, with deep global experience working across various customersegments
Provenunderstanding of digital business models and how to test and optimize customerexperiences to deliver results
Genuinedesire to have your impact measured in real-world metrics that correlate toquarterly and annual sales success
Demonstratedleadership success in dynamic environments, rapidly anticipating and adaptingto shifting priorities
Strongexperience leading cross-functional multidisciplinary teams to launchhigh-impact business initiatives
Abilityto rapidly assess a problem, define options, evaluate and execute to addresscritical business issues
Demonstratedexcellence in conceptual thinking and analytical problem-solving
Thedesire and ability to take a stand and advocate a course of action, presentingsupporting facts and data to back up your position
Extraordinarycommunication skills, both verbal and written, at all levels
Asolid sense of self, balanced with the drive to put team first
Globalcultural awareness and experience with global teams
Greatsense of humor
Who we are
AtJohnson Controls, we're shaping the future to create a world that's safe,comfortable and sustainable. Our global team creates innovative, integratedsolutions to make cities more connected, buildings more intelligent andvehicles more efficient. We are passionate about improving the way the worldlives, works and plays. The future requires bold ideas, an entrepreneurialmind-set and collaboration across boundaries. You need a career focused ontomorrow. Tomorrow needs you.
This role is part of our new
Digital Solutions business which utilizes data and analytics to solve customerproblems and improve building operations. We are revolutionizing the security & safety industry with datadriven technology that will change the way we use our traditional buildingsystems.
Johnson Controls is an equal employment opportunity andaffirmative action employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, age, protected veteran status, status as a qualifiedindividual with a disability, or any other characteristic protected by law. Ifyou are an individual with a disability and you need an accommodation duringthe application process please email SpecialAccommodations@Tyco.com.
Johnson Controls, Inc.