Sr. Manager, Galaxy Store Game Operations

Position Summary

1.Contribute to expanding the product's market coverage by setting up a product line-up operation plan.

2.Contribute to maximizing sales and minimizing loss by managing product lifecycle and developing pricing strategy to meet the target sales for the product.

Role and Responsibilities

Key Responsibilities

• LiveOps Operations: Plan, execute, and analyze on past, ongoing, and future liveops program - optimize user experience and marketing funnel to yield a maximal revenue

• Mobile game strategy: Make strategic recommendations to support decisions across Gaming Ops team (Mobile) to meet the management plan

• Data Analysis: Analyze key business metrics for stakeholders to understand and track progress across Galaxy Store operations. Provide insights about marketing, merchandising, product, and operations to inform stakeholders for data driven strategic decision making

• Statistical Testing: Design, execute, and analyze various statistical experimentation (e.g. A/B testing) to test assumption and launch new marketing campaigns, features and product releases

• Reporting: Defining and implementing marketing and financial key performance indicators to deliver weekly, monthly, quarterly, and annual reports

• Market Research: Conduct secondary market research with internal and external business intelligence tool to run market leading promotional campaigns. Contextualize research findings and communicate actionable research insights to stakeholders

• Process Improvement: Develop and review processes and mechanisms to improve operational efficiency and communication across marketing and operations

Skills and Qualifications

Skills

• Experience establishing, launching, managing, and analyzing game revenue generating programs from scratch

• Experience conducting analysis on trend, competitors, and markets

• Advanced Excel and PowerPoint skills required

• Excellent communication skills and a proven record of working cross-functionally to achieve results.

• Proactive and passionate personality - Not afraid to get his/her hands dirty with executing and fixing ongoing liveops programs

• Team-first attitude

• Experience in A/B testing and statistical modeling is a plus

• Advanced degree in other quantitative field or equivalent practical experience

Experience & Education

• 8~10 years of experience in live game operations, mobile game program management, or mobile game data analytical roles

• Advanced degree in other quantitative field or equivalent practical experience

Compensation for this role, for candidates based in Mountain View, CA, is expected to be between $175,000 ~ $210,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

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