Sr. Manager, Enterprise Applications

Buckeye Partners Houston , TX 77020

Posted 2 months ago

Founded in 1886, Buckeye Partners, L.P. has a proven track record of stability and success. We pride ourselves on the laser focus we apply to safely providing service and value to our customers, operating under a strong set of values, and empowering our employees to make decisions. We have a tenacious commitment to environmental responsibility and regulatory compliance in all that we do.

It is our internal culture that sets us apart from other companies. Our goal is to provide our employees with a greater span of responsibility, the ability to make decisions, and access to experts to help you build your skills and experiences. Each of our career tracks provides employees with the ability to innovate, and be a significant contributor from their first day on the job.

Buckeye Partners is currently seeking a Senior Manager, Enterprise Applications with experience solution architecture, managing support, development and project activities related to Enterprise systems and integrations to join our team!

Role Summary:

Lead and manage the work of an Enterprise Applications team including technical and functional resources in the solutioning, planning, resourcing, implementation, enhancement, maintenance and support of Enterprise systems and related applications. Managing the team, setting direction, align goals and priorities, while driving and leading its execution. Communicate effectively and timely with IT and key stakeholders such as the Executives, Directors and other areas. Identify, establish, cultivate and maintain relationship with the all key stakeholders.

Essential Duties & Responsibilities include:

  • Build a team that centers around a trusted advisor to key stakeholders and delivery focused that is value driven.

  • Lead and manage the day-to-day activities of the Enterprise Applications team (full-time and contractor) in supporting the business Enterprise Applications and interfaces to other systems and platforms.

  • Develop employees by providing appropriate level of technical and functional skills training for the IT individuals on the team as well as coaching.

  • Conduct the performance management process with each individual team member, set goals for the upcoming year, evaluate and coach employee performance against those goals.

  • Develop and maintain system roadmap (both near-term & long-term) that aligns with IT and business objectives which includes SharePoint platform and all associated enterprise applications.

  • Develop and deploy strategies for resourcing, demand management, lifecycle management, user engagement, and communication, which facilitate implementation of system roadmap.

  • Manage and accountable for the team's key processes and controls

  • Responsible for the overall ITGC program as part of the overall SOX compliance program.

  • Develop and implement ITSM strategy for Enterprise Applications.

  • Responsible for all web services including management, support and development of internal and external websites.

  • Responsible for IT management and support of Commercial-Off-The-Shelf (COTS) applications including, but not limited to, Ultipro, Cornerstone, OPPM, Adept and all associated interfaces.

  • Manage and lead internal custom development team using Microsoft Development stack (SQL Server, .NET, TFS, ASP.NET).

  • Communicate regularly with the user community, working with IT leadership to set priorities, communicate status, document issues, and manage expectations.

  • Ensure that the team provides high level and responsive support to the Applications Support team. Monitor the service desk system to ensure that incidents assigned to the team are addressed in a timely manner. Make provisions for supporting special off-hours periods from time-to-time, such as quarter or year-end close when end-users may need additional technical support.

  • Others duties as assigned.

Position Requirements:

  • Bachelors or Masters Degree in an Information Technology or related experience or discipline.

  • 10+ years related experience in IT Management preferred.

  • Strong project management skills with the ability to plan, manage & control activities, teams, timelines, and budget.

  • Experience managing teams of internal resources, customer and vendor relationships.

  • Ability to travel up to 20% domestically.

Certificates & Licenses:

  • ITIL certifications desired.

Other Skills, Attributes and Abilities:

  • Must possess strong written and oral communication skills with the ability to communicate throughout the organization, from end-users through senior level management. Ability to present complex concepts clearly in easily understood terms.

  • Ability to effectively manage relationships with end users, senior management, and within IT and ability to build strong relationships with key department leaders and staff.

  • Team-oriented individual able to effectively build a team and also be effective as team member in various situations as circumstances dictate. The ability to work in a team atmosphere is a necessity.

  • Ability to prioritize and organize workload across the team, handle multiple large scale projects, and adhere to timelines.

  • Strong knowledge of ITSM concepts and strategies.

  • Strong understanding of development and design with the ability to transform user requirements to project specifications and to communicate effectively with end users throughout the project.

  • Project leadership experience in the areas of functional design, technical design, and technical development.

  • Ability to lead others in application functional & technical disciplines by determining priorities, providing coaching and mentoring, and developing application roadmap.

  • Excellent analytical skills and strong problem solving skills are also required.

  • Ability to set annual targets related to IT applications and monitor the overall performance of the entire Application Support Department. A strong sense of ownership and ability to drive initiatives through to completion in the face of challenges.

Essential Functions:

  • This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards.

  • This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

  • This position requires compliance with all personnel policies.

Physical & Safety Requirements:

  • The person in this position needs to occasionally move inside the office to access file cabinets, office equipment, etc.

  • This role continuously operates a computer and other office productivity equipment (i.e. a calculator, copy machine and computer printer).

About You:

To be successful in the Buckeye culture, our employees must Possess excellent communication skills, both written and verbal. You must be able to work independently. You must also be able to exercise tact, discretion, and professionalism when dealing with internal clients and external counterparties (customers, vendors, etc.), as well as when handling sensitive and confidential information.

Buckeye Partners wants to create and reward an organizational focus that stimulates the creative and entrepreneurial actions of our employees and results in innovative ways of reducing costs, generating revenues, improving productivity, or improving processes.

About Us:

Buckeye Partners, L.P. is the logistical solutions partner of choice for the global energy business and one of the nation's largest independent petroleum products pipeline transportation and terminalling service provider; our strength is to create centers of expertise around our products, technologies and client needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans. Please view Equal Employment Opportunity Posters provided by OFCCP on the following website: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP here.

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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Copyright Buckeye Partners, L.P.


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Sr. Manager, Enterprise Applications

Buckeye Partners