Sr. Manager, Compensation Operations

Paypal Wilmington , DE 19801

Posted 2 months ago

Who we are

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We're a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We're guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

When applying for a job you are required to create an account, if you have already created an account - click Sign In.

Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account:

  • Provide full legal First Name/Family Name - this is important for us to ensure our future hires have the right system set up.

  • Please Capitalize first letter of your First and Last Name.

  • Please avoid using fully capitalized text for your First and/or Last Name.

  • NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID.

Job Description Summary:

Sr. Manager, Compensation Operations

The PayPal HR Operations team is seeking an experienced, highly engaged and dynamic Senior Manager to provide process design, programmatic and operational support to our Rewards team. The ideal candidate will be passionate about delivering best-in-class optimized HR services to the enterprise and hyper-focused on flawless 'go-to-market' execution. Success in this position will require the development of an extensive internal network, both within and beyond the HR function and an ability to work well with and through others to effectively execute. The successful candidate will navigate easily between both strategic and hands-on items on the to-do list.

Job Description:

Responsibilities will include:

  • Operationalize Compensation and Absence management programs and strategies into scalable, affective technology and process solutions.

  • Partner with Compensation and Benefits COE's, HRBPs and others throughout the business to translate high level vision into a clear set of requirements for business, process, tools, training and communication

  • Program managing, requirements gathering, and testing coordination of PayPal's Workday Core and Advanced Compensation modules including merit plans, bonus plans, stock plans, allowance plans and total rewards statements in partnership with People Operations, payroll, and IT.

  • Serves as the Compensation Administrator preparing and maintaining the Advanced Compensation module for bi-annual compensation planning cycles including salary planning, and annual bonus planning, payouts and equity cycles.

  • Support Absence Management program processes including business process, time off and leave plan requirement gathering, process design, testing and deployment.

  • Ensuring company compensation and absence management programs are consistently administered in compliance with internal policies and government regulations

  • In partnership with Compensation Partners, HRBPs and HR IT, support the Rewards lifecycle, e.g.:

  • Annual Incentive Plan management including budgeting & accruals, eligibility and data audits, Workday execution & enhancements, training and comms, AIP grants and adjustments, SOX audits, reporting & analytics

  • AIP administration & execution including system automation and delivery, payroll liaison, term process & payout, AIP shares execution, liaison w/ Finance

  • Reward systems management including Workday, MarketPay, CompView, Tier 2 HR support

  • Support development of compensation and benefit program content on our employee portal and participate in the development of training materials for HRBPs and people managers globally

  • Conduct and contribute to various other projects and initiatives pertaining to global compensation and benefits programs and practices, aligned with HR priorities and portfolio roadmap

Job Requirements:

  • Solid understanding of rewards operations. Strong working knowledge of, and hands-on practical experience with, technology tools (Workday HCM, Advanced Compensation and Absence Management) and applications typically used in the space (payroll, absence time tracking, etc.)

  • Minimum of 3 years of practical Workday HCM, Core Compensation, Advance Compensation (required).

  • 3-5 years of Compensation administration experience.

  • Experience implementing Workday's HCM core compensation and advanced compensation module for a global organization preferred

  • Experience supporting Workday's Absence Management module preferred

  • Proficient in Microsoft Office products (Excel, Word, PowerPoint, etc.)

  • Knowledge of laws and regulations as they apply to base compensation and incentive compensation programs, company policies, and operations

  • Strong problem-solving, planning, and execution skills, coupled with an ownership mentality to ensure tasks are seen through to completion.

  • Ability to incorporate inputs from multiple stakeholders and build consensus around approaches and program design, coupled with the ability to translate inputs into effective execution and tangible outcomes

  • Highly skilled at simplifying and operationalizing processes and systems to drive efficient delivery of services at scale. Eager to learn new things and apply knowledge to innovate, improve/simplify processes.

  • Thrive in a global, fast-paced, and dynamic work environment. Ability to manage high job complexity and constant multi-tasking with exceptional attention to detail. Well organized, able to prioritize well, work efficiently. Shows flexibility as workloads fluctuate.

  • Excellent verbal and written communication skills

  • Strong customer focus

  • Bachelor's degree or equivalent in business, human resources, technology or related field and 5+ years of experience in employee compensation



Travel Percent:


Primary Location:

New York, New York, United States of America

Additional Locations:

Austin, Austin, Chicago

  • Merchandise Mart Plaza, Los Angeles

  • Olympic, Plymouth Meeting, Remote California, Remote California

  • Bay Area, Remote Connecticut

  • NYC Metro, Remote District of Columbia, Remote Georgia, Remote Illinois, Remote Maryland, Remote Massachusetts, Remote New Jersey, Remote New York, Remote North Carolina, Remote Ohio, Remote Pennsylvania, Remote Texas, Remote Virginia

  • DC Metro, Remote Washington, San Francisco

  • Market, San Jose, Scottsdale, Timonium {+ 1 more}

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal's 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Pharmacy Operations Manager


Posted 4 days ago

VIEW JOBS 12/4/2021 12:00:00 AM 2022-03-04T00:00 * Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. * Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. * Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. * Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations * Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. * Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. * At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. * Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. * Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. * Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. * Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. * Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management * Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. * Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. * Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. * Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development * Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. * Maintains and enhances current knowledge and skills related to pharmacy and healthcare. * Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. * Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication * Communicates with pharmacy team, relaying messages from the support center or other key emails as required. * Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager. Basic Qualifications * High School Diploma, GED, or equivalent. * PTCB certification (except in Puerto Rico). * Has one year of work experience as a pharmacy technician in a retail or hospital setting. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico). * Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications * Previous people management/ leadership experience. * Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. The following information is applicable to Colorado only, in accordance with the Colorado Pay Equity Act. Please review the available benefits and salary available for this position by clicking here: Walgreens will provide applicants in other states with information related to the position, to the extent required by state or local law, by calling 1-866-967-5492. Walgreens Wilmington DE

Sr. Manager, Compensation Operations