Requisition ID: 109592
Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 7,200 retail stores across the globe.
In North America, our wholesale business is the home to global brands; Ray-ban, Oakley and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.
To support our global business, Luxottica operates multiple manufacturing and logistics facilities across North America to support our retail stores and wholesale customers.
The Sr Manager Business Systems supports the Atlanta Distribution Campus with the vision of maintaining a 24x7x365 uninterrupted operations by resolving and improving the processes and technical systems. The position leads the business systems team which is the first point of escalation for Operations regarding any systems issues and training and engages in long term sustainable process & systems improvements driving the effective utilization of the IT budget.
MAJOR DUTIES AND RESPONSIBILITIES
Develops, implements, maintains and improves the systematic functions of the warehouse management system within the Distribution Center while achieving effective and efficient service to customers with a focus on quality, productivity, safety and loss prevention.
Supports end to end processing and production support for Luxottica SAP applications and automation systems by managing tickets raised by users in SharePoint.
Identifies the root cause of system issues and challenges and interfaces with IT Support team to enhance the WMS to improve overall functionality.
Manages our Systems Academy to train new and existing users.
Ensures performance plans are set, maintained, and continuously improved.
Partners with our SAP IT team in implementation of new projects, including functional blue print reviews, testing, training, and post go live support. Builds superb understanding of the SAP solution in efforts to:
Identify and develop solutions within SAP toolset to address business requirements
Provide functional specification documents where enhancements are needed
Lead and manage team to support the business daily in all functional areas of the system
Adhere to Luxottica change management and solution delivery processes
Executes the process for prioritization of IT projects with cross functional stakeholders
Bachelor's Degree in Information Systems or Logistics related field
8+ years experience in related field
3+ years of SAP experience, preferrably WM experience in Distribution centers
Proven history of leading and motivating highly successful teams, managing conflict, and the ability to provide feedback and develop others
Excellent oral and written communications skills
High customer orientation with ability to collaborate and influence
Results driven and the ability to handle pressure in a fast-paced environment
Passion for continuous improvement and solving the root cause
Ability to interpret and understand policies and procedures and relate them to others
Master's Degree in Information Systems or Logistics
Industry related certifications
Excellent knowledge and understanding of Distribution Center functions
Expertise in Warehouse Management Systems
Experience with Lean disciplines
Project Management experience
Proficiency with MS Office Products (Excel, Power Point, Project, Word)
Budget development experience
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
The Luxottica Group