Sr. Maintenance Manager

Ryder System Nashville , TN 37201

Posted 2 months ago

Position Description

The Senior Maintenance Manager I (Sr. MM) supports the operations and personnel for approximately 2500+ equivalent truck units, comprised of one or more locations. May have direct responsibility for Senior Service Managers I/II, Service Managers I/II, and/or Shift Supervisors. This position ensures that key FMS maintenance objectives, plans and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures. This position ensures that key FMS maintenance objectives, plans and strategies are effectively communicated, implemented and met within their respective location(s) and business unit, which is inclusive of all maintenance and quality processes and financial measures. This position is critical as a liaison with customers, supporting the sales process and assisting in customer problem resolution in regards to maintenance services. The position also participates in the growth of the branches/business unit through increased customer retention, expansion and new sales. The position ensures that all locations within the assigned branches/business unit under his/her control comply with company policies and are operating within Federal, State, Provincial, and Local laws. Additionally, this position will require the individual to collaborate with all functional groups to meet operational excellence standards.

  • Great career path!
  • Gain hands on experience!
  • Work for industry leader!

Are you looking for an excellent place to work that offers great pay, benefits and incentives?

Do you want to work on new trucks using state of the art tools?

Do you want a position leading to a rewarding career with one of the largest transportation companies in the country?

If you answered "Yes" to these questions, you've got to check out Ryder!

APPLY to Ryder.com THEN CALL OR TEXT Kory @ 931.626.1757

At Ryder, we offer outstanding incentives:

  • Generous Paid Time Off!
  • Excellent Benefits!
  • Safety Gear & Uniforms provided at no cost!
  • Free Job training and development!
  • Career advancement strategies that will help you secure your future!

For 86 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800+ locations and 39,000 + Employees across the US! Employee satisfaction is part of our culture.

Requirements

  • Bachelor's degree (Business or Engineering preferred) preferred or 8+ years maintenance and leadership experience

Responsibilities

  • Customer Management Provides maintenance leadership, support, guidance and direction for Sales Personnel for given locations or Business Unit

  • Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met; works with customers to resolve issues

  • Directly responsible for customer relationship management to include issue resolution, customer satisfaction and retention, as well as ensuring uptime

  • Safety/Environmental Management Ensure that all maintenance personnel adheres to Ryder Safety policies, procedures and standards

  • Ensure that all Ryder locations meet all safety standards and specifications

  • Ensure all locations operate in compliance with Federal, State, Provincial, and Local environmental regulations

  • Labor Management Evaluate, coach and develop maintenance management within assigned locations or Business Unit

  • Ensure that maintenance productivity standards are met within assigned locations or Business Unit

  • Quality/Compliance Management Supports, communicates, implements and measures performance against all corporate initiatives

  • Accountable for quality assurance standards across his/her business unit or branches and responsible for implementing solutions and/or actions to resolve any identified deficiencies

  • Supports, communicates and ensures compliance with all Federal, State, Provincial, and Local regulations

  • Supports, communicates and ensures compliance with all corporately mandated policies, procedures and processes

  • Fleet Asset Management Supports Director of Operations in all aspects of maintenance and maintenance management as the technical expert for given locations or Business Unit

  • Supports Asset Manager and Sales in maximizing asset utilization through managing downtime and outservice of vehicles

  • Accountable for key maintenance measurements and results across his/her business unit or branches

  • Accountable for all maintenance related assets across his/her business unit or branches

  • Financial Management Measure, track and perform on-going analysis to ensure process and financial objectives are met

  • Accountable for all maintenance-related costs and controls across his/her business unit or branches

  • Decision Making This position has the responsibility to analyze situations quickly and make decision for their assigned span of control based on corporate policies and procedures and communicate those decisions effectively within the organization as needed

  • Financial Impact Responsible for 2500+ Truck Equivalencies in one or more locations within a geographic area of a business unit

  • Ensures that key FMS maintenance objectives, plans and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures

  • Ensures that key FMS maintenance objectives, plans and strategies are effectively communicated, implemented and met within their respective location(s) and business unit, which is inclusive of all maintenance and quality processes and financial measures

  • Liaison with customers, supporting the sales process and assisting in customer problem resolution in regards to maintenance services

  • The position also participates in the growth of the branches/business unit through increased customer retention, expansion and new sales

  • Employees Supervised The Maintenance Manager directly or indirectly supervises all maintenance management within a geographic area of a business unit

  • These would include but are not limited to: Senior Service Managers I/II, Service Managers I/II, Shop Operations Managers, Shift Supervisors and Technicians-in-Charge

  • The primary duties of these positions are to manage all aspects of maintenance, properly maintain all Ryder assets and meet both process and financial objectives

  • Safety Sensitive or DOT Regulated This position is responsible for all the safety related operations within their span of control to ensure all requirements related to OSHA, DOT and DOT Regulated Employees are administered properly

  • Personal Protection Equipment PPE required as per task

  • Travel Requirements Percentage of travel time required could be 10% - 75%

  • It varies depending on geographic responsibility Mileage of 12,000 - 50,000 is possible

  • It varies depending on geographic responsibility

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Service Manager Of Aircraft Maintenance JWN

Contour Aviation

Posted Yesterday

VIEW JOBS 1/24/2020 12:00:00 AM 2020-04-23T00:00 Contour Aviation is a long established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft management, on- demand charter, an aircraft sales division, three Fixed-Base Operations, a FAR Part 145/EASA certified aircraft maintenance facility providing airframe maintenance, avionics installations/repairs, and component overhaul services, and a FAR 141 pilot and maintenance training operation. Our fleet of approximately 30 aircraft operate almost 20,000 flight segments annually and the company is now ranked as one of the ten largest Part 135 operators in the country. At Contour, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals. Contour's rapid growth has created exciting employment opportunities. We invite you to become part of the family. Summary of Essential Duties: * Responsible for management of the John C. Tune (JWN) location of Contour Aircraft Maintenance. * Provides managerial oversight of A&P technicians in the production of retail maintenance for piston aircraft (Cirrus, Cessna, Piper, Beech, Mooney, etc.) and corporate turboprop and jet aircraft. * Supports and fosters growth of the maintenance base with the creation of an AOG Support Team focusing on corporate aircraft line maintenance support. * Communicates professionally and responds promptly to customers. * Creates work packages and quotes for requested retail maintenance services. * Generates invoices in a timely manner. Reconciles invoices with vendors and process to accounting department for payment. * Ensuring airworthiness as defined within 14 CFR by researching permanent records, maintenance tracking program, FAA Airworthiness Directives and Manufacturers Service Bulletins/Customer Bulletins. * Familiar working knowledge of Code of Federal Regulations, industry best practices, OSHA and IS-BAO requirements * Complies with internal company policies and procedures outlined within the General Maintenance Manual (GMM), Maintenance Procedures Manual (MPM) or any Company standard operating procedure document. * Maintains a safe work environment and reports any unsafe conditions. * Performs quality maintenance, preventive maintenance and inspections to conform within the standards established by the Company, Federal regulation and industry best practices achieving the highest reliability goals. * Responsible for management of the maintenance inspection requirements per CFR 91.409 or approved inspection program. * Reviews and ensures all required entries into the aircraft logbooks and permanent records are accurate and preserved in accordance with Company and FAA requirements. * Updates and interfaces with computerized maintenance tracking program(s). * Procurement of parts and materials. * Perform maintenance planning along with the management oversight of inspections, repairs and modifications. * Ensures timely scheduling of maintenance in order to least impact flight schedule and provide for high degree of aircraft availability. * Proactively provides recommendations for modifications and upgrades, as necessary. * Obtains vendor proposals for upcoming maintenance packages as required. * Establishes contracts, publications, and subscriptions. * Troubleshoot defective aircraft systems and components in an effective manner. * Internal supervisory responsibilities for maintenance personnel. External supervisory responsibilities with third party vendors. * Responsible for oversight of all hangar activities such as employee safety hazmat material handling and proper use of PPE and facility equipment. * Ensures that necessary tooling and/or equipment is available to accomplish the assigned project/task. * Provide daily weekly and/or over-all project status updates in a professional manner to senior management and/or customer. * Responsible for accuracy of time and attendance/personal leave and billing tasks to customers * Submit engineering request as required. * Recommend specific training for employee personnel and help determine attendees * Performs special projects and other duties as assigned or required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Frequently required to stand, walk, or sit for an extended period of time or for an entire work shift. * Occasionally required to climb or balance, kneel, crouch or crawl. * Must be able to reach overhead and below the knees, including bending, twisting, pulling and stooping. * Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance. * May be occasionally required to climbs ladders, high spaces and/or stairs. * Specific vision required for this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus. * May be required to work in confined spaces Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Occasionally exposed to outside weather conditions * The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. * Occasional fuel fumes may permeate the workplace. The work environment may be extreme hot and cold during certain seasons of the year. Qualifications * Two (2) years of college or equivalent technical training, in related field preferred * FAA Airframe and Power plant license is required. * Inspection Authorization (IA) desired. * Ten (10) years of experience in aviation maintenance. * Three (3) years or more of practical corporate aircraft maintenance experience. * Thorough knowledge of maintenance planning, along with management oversight of inspections, repairs, and modifications. * Operational knowledge of laptop and desktop computers, working knowledge of Microsoft SharePoint, Word, Excel, PowerPoint, Adobe Acrobat or related presentation programs. Operational knowledge of Outlook is required. Competency with internet navigation is also required. Experience with CTA/FOS and computerized maintenance tracking software programs is desirable. * Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA , state and federal regulations * Ability to work flexible hours and different shifts as needed including nights, weekends, holidays, etc. * Be authorized to work in the US. * Be at least 21 years of age. * Must understand, read, and write English * Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset * Possess strong leadership and organizational skills. * Must have well-developed people skills and ability to work with a variety of personalities. * Able to coordinate multiple priorities and meet deadlines. * Able to handle interruptions and a fast paced environment. * Maintain strong attention to detail. * Be self-motivated and able to motivate others * Excellent communication skills both written and verbal delivered with tact and professionalism * Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests. * Able to pass an FAA required 10 year work history review and submit to criminal background and fingerprint checks. * Possess a valid driver's license and good driving record Contour Aviation Nashville TN

Sr. Maintenance Manager

Ryder System