Where good people build rewarding careers.
Think that working in the insurance field can't be exciting, rewarding and challenging? Think again.
You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible.
And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
This position provides administrative support for the Staff Counsel attorneys in an office under limited supervision. Enters and manages data, including pleadings, motions and all trial, arbitration and mediation letters; calendars and files related events in case management systems.
Confirms related events/ activities, closes, maintains and archives files. Monitors and routes internal/external client inquiries.
Handle calls in a timely manner and ability to initiate oral and written responses to routine inquiries
Handles some ambiguous situations and confidential information
Ability to train others across team boundaries on various work group functions
Ability to complete minor investigations & solve problems related to specific tasks
Handle multiple demands on an on-going basis including familiar situations, sensitive information and some high level contact
Monitors and maintains compliance with Team Connect (Litigation Management System)
High School Diploma/GED required
2-5+ years of experience in a litigation setting or prior insurance defense experience preferred Intermediate to advanced communication skills including the
ability to maintain a courteous and professional demeanor with clients, customers and with fellow employees handle calls in a timely manner and ability to initiate oral and written responses
to routine inquiries
Intermediate to advanced knowledge of software applications including Microsoft Outlook, Word and Excel, Internet, and other web-based applications
Ability to complete professional, error free documents utilizing good grammar, spelling and format skills, including accurate preparation of legal pleadings, agreement letters,
memoranda, reports outlines, schedules and client communications
Ability to prioritize work and organize own time
Knowledge of work group functions and processes beyond team boundaries
Regular, predictable attendance is an essential function of this job.