This is what you'll do:
Responsible for the supporting and maintaining Rivian's Jira and Confluence. Serve as a technical expert of the Jira and Confluence applications and enforce Rivian's best practices and standards.
Have in depth understanding of the business process that are supported by Jira and Confluence
Be a leader on tool usage, standard methodologies, and implementation
Document technical solutions that align with enterprise objectives
Identify and communicate gaps between current and desired end states
Work with users to ensure consistent performance
Be a trusted support and escalation point for technical issues
Assist with delivery management processes and enforcement
Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools
Communicate and collaborate with internal/external teams
THIS IS WHAT YOU'LL NEED:
5+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)
Process oriented mindset. Good experience in the enablement of enterprise-level processes using Jira and Confluence.
Experience with configuring and supporting integration using development tools on Jira
Experience with managing reports on Jira and supported reporting applications
Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks
Technical understanding of common networking terms and tools
Previous experience working in a dynamic and agile environment
Able to work independently with minimal guidance in a rapidly changing environment
Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
Demonstrate good interpersonal skills and communication, both written and spoken
Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
Good work ethic and the ability to work with diverse teams across different time zones
Strong ability to multi-task and adapt to changing priorities
Ability to Travel:
This is where you'll work:
Department: IT Infrastructure and Enterprise Applications
Location: Irvine, CA
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.
Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.