Sr. IT Technologist - Commvault Backup Engineer

Support NASA Missions! The Space Telescope Science Institute (STScI) is a multi-mission science operations center for NASA's flagship observatories, including the Hubble and James Webb Space Telescopes. Our world-class astronomical research center is based on the Johns Hopkins University Homewood campus in Baltimore, Maryland

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STScI seeks a Commvault Backup Engineer (#10533) to implement, configure, and support the Commvault Data Protection service offerings. This role is client facing and requires the ability to discuss technical requirements with all levels of an organization. You will support small to large multi-site centers in developing and implementing a data protection and/or disaster recovery plan.

Day to day tasks include troubleshooting backup failures, responding to client requests, and ensuring the health of the data protection infrastructure. You must have strong knowledge of virtualization platforms, TCP/IP networking, Linux, Microsoft operating systems, and database technologies such as MS SQL, Oracle, and MySQL.

This position can support hybrid work. Candidates must reside in or be willing to relocate to our local market. (MD, DE, VA, PA, DC & WV).

U.S. Citizen or Permanent Resident status is needed to meet ITAR requirements.

Responsibilities:

The Commvault Backup Engineer works with other IT staff members in the Information Technology Services Division. They are an example for other engineers in terms of knowledge, experience, and leadership. The team provides excellent customer service and technical assistance on all escalations and incidents worked through to appropriate resolution. Attention to detail and a cause-and-effect mindset are an absolute must.

Commvault Backup Engineer responsibilities include:

• Developing and maintaining business continuity and disaster recovery playbooks, data storage procedures and processes, knowledgebase articles, and domain relevant documentation

• Designing and implementing data protection strategies for new and existing customers

• Addressing client concerns and making recommendations to ensure continuity

• Maintaining existing project blueprints for deploying and managing the data protection offerings

• Documenting resolutions and building knowledge base articles

Requirements:

• Associates/Bachelor's degree in information technology preferred. In lieu of formal education, relevant and significant industry experience will be considered.

Experience:

Minimum of 5 years' experience administering/supporting the following technologies relevant to data protection:

• Configuring and managing Commvault scheduling

• Experience backing up to AWS Cloud Infrastructure

• Experience with Hosted and Cloud backup solutions (Druva)

• Configuring and maintaining Commvault DASH copies

• Preference for candidates who are experienced protecting on-prem and cloud-based data.

• Strong experience with modern and legacy data protection solutions in a large multi-petabyte distributed environment.

• Good understanding of physical tape libraries and experience with security key managers.

• Configuring clients in Commvault Command Center

• Bare metal, database, and cloud recoveries using Commvault

• Developing and implementing Commvault Workflows or APIs

• Storage Administration and Array Snapshots

Skills:

• Commvault Administration and Maintenance experience required

• Deep understanding of Commvault architecture (media agents, libraries and storage policies)

• Proficiency with TCP/IP Networking and DNS

• VMware knowledge and experience (Datastores, CSVs, Basic Networking)

• Microsoft SQL Server, Oracle, Solaris, Microsoft Windows recovery, VMware Snapshot Technologies, Windows Server and Linux Operating System

• Knowledge of security practices and policies

• Configuring physical hardware for deployment

Compensation is commensurate with education and experience. Our excellent benefits include:

• Employer retirement contribution - direct STScI contribution of 10% of your salary from your first day

• 12 days sick leave, up to 24 days' vacation, and 10 paid holidays

• Comprehensive medical/dental/vision/prescription plans, and more!

TO APPLY: Please upload a resume, cover letter and online application using this link:

Apply Commvault Backup Engineer

Applications received by April 24, 2024 will receive full consideration. Applications received after this date will be considered until the position is filled.

Explore all career opportunities at www.stsci.edu/opportunities

STScI offers a flexible and welcoming workspace for all. STScI embraces the diversity of our staff as a strategic priority in creating a first-rate community. We strongly encourage women, ethnic minorities, veterans, and disabled individuals to apply for these opportunities. Veterans, disabled individuals, or wounded warriors needing assistance with the employment process can contact us at careers@stsci.edu EOE/AA/M/F/D/V.

As a leader in the astronomical community, AURA is committed to diversity and inclusion. AURA develops and supports programs that advance our organizational commitment to diversity, broaden participation, and encourage the advancement of diversity throughout the workforce www.aura-astronomy.org/diversity.asp

As a recipient of U.S. Government funding, AURA is considered a government contractor subject to Equal Employment Opportunity and Affirmative Action regulations. As an Equal Opportunity and Affirmative Action Employer, AURA and all of the centers do not discriminate based on race, sex, age, religion, national origin, sexual orientation, gender identity/gender identity expression, lawful political affiliations, veteran status, disability, and any other legally protected status under applicable federal, state, and local equal opportunity laws. The statements below, as well as the requests for self-identification, are required under these regulations. We encourage your participation in meeting these federal reporting requirements for protection and assisting us in our record-keeping and reporting. Your responses are kept strictly confidential.

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