Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Sr. IS Manager

Expired Job

7-Eleven, Inc. Irving , TX 75061

Posted 5 months ago

Overview

Responsible for managing and coordinating 7-Eleven IT Applications Management, and 7-Elevens IT support partners in the implementation and ongoing operations of IT services. This role is responsible for the financial management of the organizational activities and in managing high level relationships with 7-Eleven IT customers as well as 7-Elevens IT support partners.

Responsibilities

  • Vendor Management for Software & Support AND Technical Management
  • Serve as senior 7-Eleven IT management point of contact for IT service providers.
  • Consult and advise Vendor Management team with overall account management, contracts, software licensing/maintenance and professional services.

  • Establish and manage relationships between multiple partners and third party vendors.

  • Ensure that oversight and coordination of vendor support is managed.

  • Customer Liaison AND New Technology

  • Senior level contact for IT department, business process owners, and application owners for areas managed.
  • Servers as senior escalation point for outsourced IT service providers.

  • Interacts directly with senior and executive level business manager.

  • Oversees relationships with vendors, other internal support groups, and business units Program Management Office

  • Oversight of all Technology Services' projects through the full project management life cycle and software development life cycle for the implementation of all initiatives.
  • Additional responsibilities include:

  • Stewardship of established policies, system monitors and controls to ensure the successful management and reporting of all corporate initiatives in the program.
  • Supervising and leading the program and project staff to oversee the impacts and interdependencies between programs and working to ensure initiatives meet the goals and objectives of the executive leadership team.
    • Ensuring that both verbal and written communications regarding project status, risks and issues are executed in accordance with corporate EPMO standards.
  • IT Operations Performance Management (OPM) - responsible for oversight and management of all services within the Company Support teams. This includes reporting, communications, and meetings for all OPM related activities. This role will be responsible for oversight and ensuring that the OPM area is managed to meet Technology Servicess strategic objectives and goals.

  • Capacity, Availability, Service Continuity, Change, Configuration, & Release Management

  • Consult and advise IT architecture & security teams for technical and business requirements.
  • Ensure third-party products conform to 7-Eleven policies.

  • Advise and direct customers and support teams.

  • Provide strategic direction regarding disaster recovery (DR) design, planning, and implementation.

  • Oversight of planning and coordination of testing directly related to applications.

  • Financial & Asset Management AND Compliance & Audit

  • Overall management and oversight for all capital and expense budgets for areas managed.
  • Includes oversight of software licensing/maintenance management and associated accounting.

  • Ensure that all agreements are managed with Procurement and vendors as required.

  • Provide guidance and direction to the business management and project teams regarding software, support, and project costing.

Qualifications

Education:

  • Bachelors/4 Yr Degree PMP, ITIL

Certifications:

  • PMP, ITIL

Experience:

  • Experience: 10, PM, ITSM.

  • Experience implementing and managing near-shore/off-shore service providers in tiered support model.

  • Experience managing multiple outsourced service providers.

  • Experience in managing large projects with multiple vendors.

  • Experience managing to Service/Operating Level Agreements for multiple operating units.

  • Outstanding people management and mentoring skills.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Manager Private Brands

7-Eleven, Inc.

Posted 2 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Overview A 7-Eleven may bring to mind thoughts of coffee, gas, and Slurpees. But we are making some serious moves to digitally transform into a store of the future, exploring e-commerce, augmented reality, and artificial intelligence to meet the changing needs of customers. For 90 years, 7-Eleven has been successfully meeting customers' needs. But convenience is now being redefined. We're integrating more than 66,000 stores worldwide with a strong digital and e-commerce presence. Through machine learning, artificial intelligence and next-level mobile technologies, we'll meet—and exceed—our customers' ever-changing needs. Sound like your kind of environment? Read on. The 7-Eleven Private Brands team is looking for a highly motivated individual to help support the expansion of Private Brands with our International Licensees, Horizon and E-Commerce teams. This individual will own the strategy and process of bringing product platforms and items to these existing sales channels and identify new opportunities for expansion. In addition, this individual would be responsible for special projects identified to help drive the business and look for opportunities to integrate Private Brands across other business platforms. This position also has oversight of the Private Brands P&L. We seek an individual who is motivated by a fast-paced and highly entrepreneurial environment. Responsibilities * The Senior Manager's primary responsibilities will include: * Oversight of the product development manager who owns the product development process, leads cross functional teams for product development, marketing and logistics bringing new product concepts to market. * Manages Private Brand Analyst Actively who monitors, tracks, and analyzes supplier accruals and accrual invoices, providing weekly summary and detailed reports to leadership team of private brands. Coordinates with development team, accounting and vendors to ensure on time payment of accrual invoices. * Creates presentations to update senior leaders on Private Brand initiatives and provides content for Board Decks, EC Reviews, NBLC and other key stakeholder engagements * Seeks and identifies opportunities to expand Private Brands to other sales channels and builds relationships with stakeholders to attain cross functional alignment with other teams on new business initiatives * Works closely with supplier network, ensuring they have the correct team structure in place to develop, maintain and expand products for 7-Eleven. Qualifications Education: * Bachelors/4 Yr Degree required. Experience: * 5-7 years of professional work experience required. * Retail and/or Manufacturing experience are strongly preferred. Building and nurturing brands a plus. * Skilled using marketing metrics, consumer insights and data to drive business decisions. * Proven problem-solver. * Excellent written and verbal communication with attention to detail. * Time-management skills; the ability to thrive in a fast-paced environment and to manage multiple, competing priorities. * Internal Posting Dates: 1/7-1/21 7-Eleven, Inc. Irving TX

Sr. IS Manager

Expired Job

7-Eleven, Inc.