Sr. Insights Analyst

The Senior Insights Analyst is a key member of the Papa John's Analytics team, responsible for developing insights from data that helps evaluate current results and identify/support strategies for future growth.

This position is located in the Atlanta office and will directly support the Marketing & Digital team through the use of data gathering abilities to produce:

• Analysis of sales, orders, ticket, and margin performance/trends

• Evaluation of new and key product performance

• Review of digital channel performance; sessions, conversion rates, exit rates

• Customer analysis: trends and drivers of customer counts and frequency for various customer segments

• Interactive Tableau dashboards/ad hoc analysis using custom SQL queries

• Various ad hoc analysis related to menu strategy/product innovation, impact of media, loyalty campaigns, delivery channels, digital experience, predictive modeling…

• This person will be a trusted partner to leaders within the Marketing & Digital team and must be able to understand the strategic objectives in each business area.

Key requirements of the role:

• Proven ability to partner with business leaders to gather functional requirements and develop specifications for data analysis and predictive modeling.

• Familiarity with analyzing sales, order, customer, demographic, regional, and other trends to identify business drivers, causality, and recommendations to drive business growth.

• Ability to design and developing flexible/intuitive dashboards and business analysis that enable business leaders to assess performance and develop targeted strategic action plans.

• Perform analysis related to business opportunities, data modeling, analytical technology, and predictive analytic methodologies.

• Support the organization by understanding testing methodologies, Q/A processes (including working with other groups/team members as peer review), and test case to ensure data accuracy.

• Provide deep research and insights on consumer, customer, and store datasets.

• Proven discipline to work with thoroughness and urgency to guide decisions and action

• Demonstrated skill in partnering with both technical and cross-functional teams; specifically, Restaurant Development, Commercial/Marketing, Supply Chain, Restaurant Operations, Data/Data Science teams.

• Developing skills necessary to present analytic findings at an Executive Summary level.

• Manage a substantial volume of diverse projects and ad hoc requests with excellence and precision.

Experience and Technology Requirements:

• 5+ years of experience in business analytic roles; including designing & developing analytical processes and models

• Bachelor's degree required; preferably in business, statistics, or data science

• Ability to travel up to 10%

• Experience as a Business or Data Analyst with demonstrated experience in gathering requirements, as well as designing and developing analytic solutions

• Experience in quantitative data analytics/modeling, dashboards, databases, problem solving, and related reporting tools

• Experience designing and guiding the design of Tableau dashboards

• Experience accessing data through the use of SQL-creating and editing queries

Our Values

• EVERYONE BELONGS - Diversity, Equity, Inclusion and Teamwork
• DO THE RIGHT THING - Integrity, Character and Community
• PEOPLE FIRST - Customer and Team member Focus
• INNOVATE TO WIN - Think Differently and Lead Change
• HAVE FUN - It's Pizza, It Has To Be Fun!

Our Core Competencies

• CUSTOMER FOCUSED - Put the customer's needs first
• RESULTS DRIVEN - Commit to achieving objectives
• INNOVATIVE MINDSET - Open to new ideas and ways of doing business
• STRATEGIC THOUGHT LEADERSHIP - Engage in logical and systematic thinking
• COLLABORATION - Work together in the most effective way

Papa Johns is an equal opportunity employer.