Sr. Inside Claims Adjuster

Job Description Job Description Bankers Financial Corporation is a holding company that started in St. Petersburg, FL, in 1976.

The heart of our corporation lies with our employees and our communities. At Bankers, we focus on building an environment where all voices are heard and respected, and our employees can grow, succeed, and make an impact. Our Core Values Include Collaboration: working together is critical to achieving organizational goals.

Innovation: growth happens when we can absorb and implement new ideas that provide unique solutions and superior customer service. Performance: we believe in providing our employees with the tools and support they need to grow, succeed, and make an impact. Social Responsibilit y: we place charity and volunteer work at the core of our organization.

Trust: we build and maintain trust with our employees and clients by embodying integrity, transparency, and ‘doing the right thing.’ Company Value Statements In the performance of their respective tasks and duties, all employees are expected to demonstrate the following: Acting with the highest level of honesty, trust, character, and transparency. Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day.

Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders. Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value. Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.

Company Value Statements In the performance of their respective tasks and duties, all employees are expected to demonstrate the following: Acting with the highest level of honesty, trust, character, and transparency. Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day.

Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders. Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value. Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.

Summary/Objective The Senior Inside Claim Adjuster will provide a professional level of claim handling through strong insurance industry knowledge and interpersonal skills; and consistently deliver a remarkable customer experience when handling claims involving commercial liability and property damage. This position will manage a complex claim inventory, including litigated claims, and ensure compliance with all internal guidelines, applicable procedures, laws, and regulations for the applicable venue(s) being serviced. Essential Functions Consistently deliver a remarkable customer experience by handling commercial claims Investigate, evaluate, negotiate, and settle claims to include verification of coverage, legal liability, and extent of damage to persons and property, which may require contact by telephone, email, and other correspondence.

Handle claims involving litigation, which may include complex/non-routine lawsuits, alternative dispute resolution, and extra-contractual damages Ability to review complex policies and apply best practices, laws, statutes, and insurance regulations when determining coverage, liability, and property damage. Determine whether additional or specialized investigation is necessary for claim resolution Uses various electronic resources and vendors to assist with claim handling Work with minimal supervision in handling complex commercial claims Assist in training and/or mentoring less experienced team members Collaborate with internal partners and interface with external vendors Attends trials, mediations, depositions, if court needed Prepare and/or review estimates in property loss settlements Leverage appropriate job aids, expertise, and tools to accurately and consistently process more complex property claims Secures releases from appropriate parties Update agents as needed during the claims process Physical attendance is required at the worksite 3 days a week 8 am to 5 pm. Required Education and Experience 7 years of previous commercial claim experience and 620 License Must possess excellent attention to detail, strong interpersonal skills, high initiative, and a proven ability to meet required deadlines.

Must always maintain a professional demeanor. Able to handle multiple priorities in a fast-paced and changing environment, have initiative, and the ability to work with others towards a common goal. Use of PC working with company’s software and Internet programs.

Have strong oral and written communication skills. Preferred Education and Experience Additional state licenses and the ability to fluent in a second language is a plus (Spanish) Insurance-related designations The preceding position description has been de signed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and the usual working conditions of this position. It is not designed to contain or be interpreted as a comprehensive, complete, or exclusive list of the duties of the position.

Additional and different duties may be assigned from time to time. We are an E-Verify company.