Sr. Infrastructure Services Engineer

Forsythe Technology, Inc. Raleigh , NC 27611

Posted 2 months ago

Position Summary

The primary purpose for this position is to integrate and deliver a wide range of technology solutions to clients. This position is also a key contributor to the practice engineer team responsible for designing complex IT infrastructure services and solutions. This position may also provide pre-sales support, customer support and direct quality assurance for all projects assigned.

Primary Duties & Responsibilities

  • Designs, architects and implements infrastructure solutions, which may include but not be limited to Microsoft Active Directory, Exchange, Azure, SCCM, SharePoint, Office 365Designs, architects and troubleshoots client infrastructure solutions. Transfers technical skills and knowledge to client

  • Assists Sales Team with pre-sales activities in educating clients with products.

  • Prepares and delivers client presentations

  • Provides product demonstration to include implementation/migration planning

  • Prepares product deliverable templates/client timetables

  • Technology Enablement Center (TEC) demonstration/briefings

  • Develops solutions based on analysis of business and technical requirements

  • Reviews client hardware configuration to ensure client meets necessary requirements

  • Develops architecture and design of projects

  • Provides research, problem solving, technical support, and general maintenance of client relationship

  • Manages solution Quality Assurance (QA) tasks for all projects delivered against assigned project deliverables

  • Provides project coordination duties for assigned projects to include providing detailed implementation/migration planning to client, knowing and meeting client timetable, coordinating vendor installations, etc. Facilitates communication between product team members. Proactively monitors and reports status of project efforts, anticipates, and identifies issues that inhibit the attainment of project goals and implements corrective actions

  • Develops and reviews advanced technical manuals for standard install processes that are directly related to specialization and discipline on the job as needed

  • Develops and reviews project scope to include work services estimate, services, resource assignments and allocations, and statements of work for assigned projects

  • Reviews statements of work, sales quotations and technical responses to Request of Quotation (RFQs) & Request for Information (RFIs) and Request for Proposals (RFPs)

Position Requirements

Basic Qualifications

  • Bachelor's degree in Telecommunications, Engineering, Computer Science, Management Information Systems or a related field

  • At least five (5) years of experience with IT infrastructure solutions

  • Demonstrated skills in Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio, etc.)

Other Position Requirements

  • Demonstrated ability to design and architect various types of IT infrastructure solutions

  • Demonstrated knowledge of Microsoft products solutions and offerings

  • Demonstrated communication and presentation skills

  • Demonstrated ability to work under minimal supervision, independently and/or as a member of a project team.

  • Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment

  • Demonstrated ability to manage and escalate technical issues to appropriate vendor support team

  • Demonstrated organizational, time-management, problem-solving and follow-up skills

  • Demonstrated ability to oversee project work activities

  • Demonstrated ability to perform technical skills/knowledge transfer to client

  • Demonstrated ability to provide technical leadership

Preferred Qualifications

  • Consulting experience

  • Knowledge of project estimation and scoping experience

  • Technical pre-sales support experience

Data Privacy and Security

  • All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.

  • Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.

Essential Functions

The position exists to provide technical consulting solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis.

The above primary duties, responsibilities, and position requirements are not all inclusive.

Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify. Individuals who receive job offers will be required to complete pre-employment screening that includes a background check verifying name, residences, education, work experience, and criminal convictions consistent with the Fair Credit Reporting Act; and a drug test for controlled substances consistent with the Drug-Free Workplace Act and the Americans with Disabilities Act.

Sirius will not sponsor work eligibility for this position.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Cloud Infrastructure Optimization Engineer


Posted Today

VIEW JOBS 4/26/2019 12:00:00 AM 2019-07-25T00:00 <strong>THIS IS NOT A REMOTE OPPORTUNITY / NO THIRD-PARTY VENDORS</strong><br />  <br /> Taos is immediately hiring a <strong>Senior Cloud Infrastructure Optimization Engineer </strong>to work at a leading-edge education solutions company in <strong>Raleigh, NC</strong>!<br />  <br /> <strong>Who you are:</strong><br /> You’re a seasoned, self-motivated cloud engineer who doesn’t shy away from tackling ambiguous or unfamiliar problems. You bring a viable working knowledge of DevOps practices at the enterprise level, spanning both public (AWS) and on-premise cloud environments. Your communication skills enable you to articulate new concepts across multiple-level stakeholders verbally and via documentation/diagrams. You fit the mold of a confident, energetic team player who can easily adapt to rapid change in a fast-paced technical environment.<br />  <br /> <strong>What you’ll be doing:</strong> <ul> <li style="padding: 0; margin: 0;">Collaborating with performance testing engineers and other program personnel to evaluate and execute savings opportunities</li> <li style="padding: 0; margin: 0;">Developing, deploying and automating scalable Infrastructure-as-Code solutions that can be reused to implement optimizations and reduce future labor and analysis costs</li> <li style="padding: 0; margin: 0;">Architecting, designing and implementing solutions with AWS Virtual Private Cloud (VPC), Elastic Compute Cloud (EC2), AWS CloudFront and other AWS products</li> <li style="padding: 0; margin: 0;">Working with existing CI/CD solutions to execute infrastructure optimizations</li> <li style="padding: 0; margin: 0;">Developing APIs to simplify service consumption by end-users and engineers</li> <li style="padding: 0; margin: 0;">Creating software delivery pipelines for various enterprise customers and services</li> <li style="padding: 0; margin: 0;">Maintaining resilience and high availability of cloud applications while optimizing the infrastructure footprint</li> <li style="padding: 0; margin: 0;">Ensuring full-stack software solutions are architected and delivered using industry-leading DevOps best practices and technologies</li> <li style="padding: 0; margin: 0;">Creating reusable automation libraries that can be applied across the enterprise</li> <li style="padding: 0; margin: 0;">Determining HA/DR, security, capacity, and compliance strategies for existing and new applications</li> <li style="padding: 0; margin: 0;">Developing usage standards, user self-service designs, and reporting on application KPIs</li> <li style="padding: 0; margin: 0;">Creating solutions to generate metrics to facilitate a deep understanding of the service Participating in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud</li> <li style="padding: 0; margin: 0;">Troubleshooting production issues and performing on-call duties as needed</li> <li style="padding: 0; margin: 0;">Developing additional AWS solutions to enable our product and development teams</li> </ul>  <br /> <strong>What you’ll bring with you:</strong> <ul> <li style="padding: 0; margin: 0;">5+ years building full-stack software solutions, architected and delivered using industry-leading DevOps best practices and technologies</li> <li style="padding: 0; margin: 0;">Expert-level proficiency with AWS tools (EC2, Lambda, S3, RDS, VPC, Route 53, CloudWatch, CloudTrail, ECS, and IAM)</li> <li style="padding: 0; margin: 0;">Hands-on experience with orchestration tools (Chef, Puppet, Jenkins, Docker, etc.)</li> <li style="padding: 0; margin: 0;">Deep understanding of security best practices and standards around cloud computing and access management</li> <li style="padding: 0; margin: 0;">Demonstrated proficiency with most of the following: Python, Java, Go, C#, HTML, CSS, JavaScript, Node.js, shell scripting (Windows/*nix), Micro-services and RESTful web services</li> <li style="padding: 0; margin: 0;">General familiarity with various database technologies (NoSQL, SQL, Mongo, Cassandra) and AWS DB services (Aurora, RDS, DynamoDB, Redshift, ElastiCache) and data interchange formats (XML, JSON)</li> <li style="padding: 0; margin: 0;">2+ years’ experience with Agile methodologies</li> <li style="padding: 0; margin: 0;">A Bachelor's degree, preferably in Computer Science</li> <li style="padding: 0; margin: 0;">Excellent verbal/written communication skills</li> </ul>  <br /> <strong>Who is Taos? </strong><br /> Taos is a comprehensive technology services company that simplifies today’s complex digital landscape by providing both strategic and technical guidance while implementing transformative solutions. As part of the nation's technology landscape since 1989, we offer opportunities that will allow you to achieve your career goals and objectives.<br />  <br /> We're changing the face of some of the most innovative companies with our diverse solution offerings, exceptional talent, and thought leadership. Our clients look to us first for advice, insight, and support, driving us to relentlessly focus on customer success.<br />  <br /> <strong>Let’s talk about us: </strong><br /> Some IT professionals watch their careers shoot straight up. Others spend years at one company after another struggling to get noticed and stay on top of developing technologies. If you are looking for a place that puts employees first while staying on the cutting-edge of technology, come to Taos. We’ll immerse you in multiple environments, give you access to the collaboration of a strong technical community, and expose you to innovation as it happens in real-time. With unparalleled adaptability, you have the opportunity to leverage Taos as an employer to be successful.<br />  <br /> <strong>Referrals: </strong><br /> We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to <a></a> or <a href="">Contact Us</a> and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us.<br />  <br /> <strong>Compensation: </strong><br /> Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)!<br />  <br /> <strong>How to apply: </strong><br /> If you’re interested in this position or know someone who is, please email your resume (Word or PDF format) and contact information to <a></a>.       <br />  <br /> Taos Mountain, LLC is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.<br />  <br /> Veterans are encouraged to apply!<br />  <br /> <strong>E-Verify Participant:</strong><br /> This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Please go to <a href=""></a> and review the E-Verify Participant and Right to Work links for more information.<br />  <br /> #LI-POST<br />   Taosmountain Raleigh NC

Sr. Infrastructure Services Engineer

Forsythe Technology, Inc.