The primary purpose for this position is to integrate and deliver a wide range of technology solutions to clients. This position is also a key contributor to the practice engineer team responsible for designing complex IT infrastructure services and solutions. This position may also provide pre-sales support, customer support and direct quality assurance for all projects assigned.
Primary Duties & Responsibilities
Designs, architects and implements infrastructure solutions, which may include but not be limited to Microsoft Active Directory, Exchange, Azure, SCCM, SharePoint, Office 365Designs, architects and troubleshoots client infrastructure solutions. Transfers technical skills and knowledge to client
Assists Sales Team with pre-sales activities in educating clients with products.
Prepares and delivers client presentations
Provides product demonstration to include implementation/migration planning
Prepares product deliverable templates/client timetables
Technology Enablement Center (TEC) demonstration/briefings
Develops solutions based on analysis of business and technical requirements
Reviews client hardware configuration to ensure client meets necessary requirements
Develops architecture and design of projects
Provides research, problem solving, technical support, and general maintenance of client relationship
Manages solution Quality Assurance (QA) tasks for all projects delivered against assigned project deliverables
Provides project coordination duties for assigned projects to include providing detailed implementation/migration planning to client, knowing and meeting client timetable, coordinating vendor installations, etc. Facilitates communication between product team members. Proactively monitors and reports status of project efforts, anticipates, and identifies issues that inhibit the attainment of project goals and implements corrective actions
Develops and reviews advanced technical manuals for standard install processes that are directly related to specialization and discipline on the job as needed
Develops and reviews project scope to include work services estimate, services, resource assignments and allocations, and statements of work for assigned projects
Reviews statements of work, sales quotations and technical responses to Request of Quotation (RFQs) & Request for Information (RFIs) and Request for Proposals (RFPs)
Bachelor's degree in Telecommunications, Engineering, Computer Science, Management Information Systems or a related field
At least five (5) years of experience with IT infrastructure solutions
Demonstrated skills in Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio, etc.)
Other Position Requirements
Demonstrated ability to design and architect various types of IT infrastructure solutions
Demonstrated knowledge of Microsoft products solutions and offerings
Demonstrated communication and presentation skills
Demonstrated ability to work under minimal supervision, independently and/or as a member of a project team.
Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
Demonstrated ability to manage and escalate technical issues to appropriate vendor support team
Demonstrated organizational, time-management, problem-solving and follow-up skills
Demonstrated ability to oversee project work activities
Demonstrated ability to perform technical skills/knowledge transfer to client
Demonstrated ability to provide technical leadership
Knowledge of project estimation and scoping experience
Technical pre-sales support experience
Data Privacy and Security
All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.
Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.
The position exists to provide technical consulting solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis.
The above primary duties, responsibilities, and position requirements are not all inclusive.
Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify. Individuals who receive job offers will be required to complete pre-employment screening that includes a background check verifying name, residences, education, work experience, and criminal convictions consistent with the Fair Credit Reporting Act; and a drug test for controlled substances consistent with the Drug-Free Workplace Act and the Americans with Disabilities Act.
Sirius will not sponsor work eligibility for this position.
Forsythe Technology, Inc.