SR Infrastructure Engineer

3Ci is hiring a Senior Network Engineer for our client. As a Senior Network Engineer, you will be responsible for supporting, implementing, and managing the infrastructure that supports the company's IT platforms. You will work alongside infrastructure vendors and partners to support and manage a broad range of systems including cloud, on-premise, and virtual platforms. The Senior Network Engineer will collaborate with all areas of the IT Operations department supporting infrastructure for the helpdesk, infrastructure architect, and data services team. This position will also be the primary interface to the security and governance teams to remediate audit and penetration test findings, coordinate responses to security incidents and responses to customer due diligence inquiries.

3Ci's Client is a specialized global commercial real estate loan services provider and partner for lenders seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. Data-driven, collaborative and focused on commercial real estate, our client brings a distinctive mix of intelligent loan analysis, responsive communications, and unmatched administrative capabilities to their clients seeking cost-effective solutions at scale. Founded in 1988 and headquartered in Atlanta, our client's team of 400+ employees serve a global client base from offices in Atlanta, Dallas, Kansas City, London, New York, and Sydney. The firm currently has 236B USD in loans under management and serves clients with assets in 72 countries.

Required Education and Experience

• Bachelor's degree in Computer Science, Management Information Systems; OR

• Relevant work experience

• Previous experience as a system administrator, support technician analyst, or similar role

• Previous experience working with software development or implementation teams

• Experience with data loss prevention (DLP) tools

General Requirements

• Strong understanding of complex platforms, preferably with experience in the specific systems used by the company

• Strong understanding of security protocols in networking, email, document security, and infrastructure platform security

• Excellent analytical and problem-solving skills

• Strong communication skills to effectively interact with various departments and partners inside and outside of the organization

• Ability to work independently and as part of a team

• Proficiency in data analysis and reporting tools

• Ability to manage multiple tasks and projects concurrently and prioritize effectively

Preferred Requirements

• Microsoft and/or networking certifications

Essential Functions

• Install, configure, and manage IT infrastructure including networks, virtual servers, backup solutions, cloud platforms, and other system infrastructure

• Serve as the primary interface between the Client IT staff and technology service providers for data center and cloud services

• Troubleshoot and resolve issues surfaced from tier 1 and 2 technical support or security operations related to IT infrastructure

• Monitor platform performance to ensure performance and security

• Update and upgrade platforms to ensure technology is at current levels

• Assist the infrastructure architect with new system planning, testing, configuration, and analysis

• Collaborate with all other areas of IT Operations to ensure efficient operation of the company's desktop computing environment and technology utilities

• Configure and manage backup and disaster recovery solutions

• Document relevant operational processes to ensure reliability of the infrastructure environment

• Implement security measures and policies identified by the security team to protect data, software, and hardware

• Work at the direction of the security team to remediate audit and penetration test findings, coordinate responses to security incidents and responses to customer due diligence inquiries

• Perform other tasks as required