Sr. Infrastructure Engineer

Konica Minolta Chandler , AZ 85249

Posted 3 months ago

Job Req ID: 1406

All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS), is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment.

With over 1,000 employees across the U.S. and Canada, All Covered has a highly skilled team of professionals focusing on superior quality service delivery to our customers. We offer hands-on technical training on the most relevant technologies in the industry and career path advancement in all levels of the company.

Please join us in our exciting growth and pursue a rewarding career with All Covered!

Position Objective

Konica Minolta currently has an exciting opportunity for a Senior Infrastructure Engineer!

Reporting to the Service Delivery Manager for Cloud Services, the Senior Infrastructure Engineer is responsible for supporting the infrastructure systems and services that support the business and its clients. This includes compute, storage, network, security, infrastructure applications, and related services.

The Senior Infrastructure Engineer is responsible for entire services lifecycle from planning to development to implementation to operations and optimization. The role is critical to support core business functions and services. Continuous improvement and a holistic approach are key qualities for the role.

The Senior role includes mentoring and leadership where necessary to accomplish team goals. The Senior Infrastructure Engineer focuses on 'problem seeking', and will identify opportunities for improvement as well as thoughtful solutions to team members and management.

Essential Job Functions

Cloud Services Infrastructure Planning and Development:

  • Provide Shared Services for a global enterprise, including the primary function of Cloud Service Provider

  • Serves as the primary support for cloud infrastructure (systems, storage, network, services and security)

  • Ensures that activities align with business objectives and priorities

  • Maintains an architecture that anticipates future requirements

  • Leverages other organizations when appropriate

  • Upholds a strong ethic for systems management that leverages a holistic approach that considers the impact to the entire organization

  • Maintains written policies, procedures and standards

  • Champions a spirit around innovation, continuous improvement and quality

  • Drives toward solutions that support automation and self-service

  • Conscious of appropriate costs and considers methods to fully recover costs via client utilization

Day-to-Day Management:

  • Ensures operational success for core systems and services

  • Participate in 'follow the sun' global support model

  • Primary on-site support for data center, systems, storage, network and related applications

  • Contributor to the list of infrastructure activities

  • Provides regular reporting of utilization for billing and partner reporting

  • Responds to systems and services outages and other service-related activities

  • Effectively prioritizes activities in alignment with overall business objectives

  • Provides technical expertise and support to fellow technical staff throughout the company

  • Serves as a technical escalation point for field and IT resources

  • Ensures change management processes are followed

  • Ability to work individually and as a team to meet deadlines and achieve results

Acquisition Support/Datacenter Consolidation:

  • Engages with project management team and acquisitions to plan datacenter consolidations

  • Provide support and tools to markets to migrate acquired clients into the All Covered Cloud, including nights and weekends as necessary

  • Provide status reports on datacenter progress through completion of consolidation tasks

Competencies (Knowledge, Skills and Abilities)

  • Established track record in enterprise systems management

  • Experience working at an enterprise scale

  • Strong expertise with virtualization (VMware preferred), servers, storage, networking and security

  • Strong expertise in datacenter design and hypervisor-based migration tools

  • Strong business acumen and a drive toward business growth and cost control

  • Experience leading systems architecture, technologies and methodologies

  • Discipline to work remotely and communicate clearly

  • Close familiarity with the Small-Medium Business (SMB) market

  • Experience with multi-tenant Infrastructure as a Service (IaaS) preferred

  • Experience with public cloud solutions (AWS, Azure) preferred

Experience, Educational Reqts and Certifications

  • BS in Computer Science or related job experience
  • 5+ years of relevant experience in a progression of roles

Konica Minolta Offers:

  • Competitive salary (base salary + commissions). Strong results are well rewarded; President's Club winners have earned trips to Ireland, Panama, Banff and this year, Atlantis, Bahamas.

  • Outstanding benefits package (including medical, dental, vision, life insurance)

  • 401(k) plan with matching company contribution

  • Generous holiday and paid time off schedules

  • Tuition Reimbursement Program

  • Ongoing professional development training

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior IT Infrastructure Engineer


Posted 1 week ago

VIEW JOBS 12/4/2018 12:00:00 AM 2019-03-04T00:00 To provide senior level infrastructure services focusing on designing, installing, configuring, integrating, and automating data center technologies (compute, network, and storage). Provides project leadership for design and installation projects using standard technologies. Duties and Responsibilities: * Provides senior level infrastructure services, including installing, configuring, and integrating enterprise data center technologies. Obtains quotes and justifies business need. Identifies stake holders and forms project team. Conducts functional testing and provides recommendations based on the results. Verifies installations meet production acceptance standards. * Implements opportunities to automate manual system tasks. * Provides senior level Tier 3 services for complex issues elevated from tier 2 support groups. Identifies failing components. * Provides senior level design and debugging services to development teams. * Identifies performance issues, interprets trends, and implements improvements. * Writes documentation, including policies and procedures. Creates diagrams, including network, storage, and compute designs. * Adds, updates, and closes records in the IT Problem Management and Change Management databases. * Trains and mentors staff. Conducts formal training sessions, one-on-one sessions, and recommends training vendors. Troubleshoots and resolves complex issues. * Completes capacity planning activities, including monitoring and tracking capacity metrics. Initiates actions to prevent degradation caused by capacity issues. * Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures. * Participates in special projects and performs other related duties as assigned. Education & Experience: * Undergraduate degree in a related field or the equivalent combination of training and experience. * Minimum of 5 years infrastructure engineering experience. * Working understanding of advanced aspects of data center technologies including VMware tool suite (ESXi, vCenter, vROPS, vRNI, vRB, etc.), enterprise storage, and networking with expertise in at least one of the following technologies: VMWare, SAN, NAS, Block Storage, Data Replicatoin Strategy, Routing and Switching, Application Load Balancing, Data Back-up Technologies, Next Generation Firewalls * Working understanding of code and scripting (Python, PowerShell, Rest API) * Strong written and verbal communication skills, including presentation skills. * Strong analysis and problem solving skills. * Strong project leadership skills. Advanced knowledge of the following practices and concepts: Network, storage and VMWare architecture design, technical standards and deliverables, troubleshooting tools (e.g., log analysis), software and hardware installation and configuration, protocols (e.g., TCP/IP, routing protocols, storage replication, etc.). Advanced knowledge of multiple IT platforms: Client/server, Microsoft Windows, Routers and switches, Linux, VMWare, Firewalls, Data Back-up Vanguard Chandler AZ

Sr. Infrastructure Engineer

Konica Minolta