Sr Fire Alarm Install Specialist
Join a team recognized for leadership, innovation and diversity
Leads successful on-site installation of fire alarm equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.
Verify system functional performance to ensure proper operations per contract requirements including: testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.
Diagnose and repair faults in fire alarm and integrated software equipment for commercial systems.
Complete documentation of all work done, including all readings, offsets, etc.
Perform system backups, install appropriate updates and patches.
Maintain customer system documentation with any configuration or model changes.
Keep abreast of changes and new developments in product and preventive maintenance techniques.
Availability for and performance of duties outside of normal working hours as required.
Promote, build and maintain good customer relations.
Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems.
Demonstrate system and provide training to customers as required.
Be aware of contract scope of installation and requirements.
Health and Safety:
Be responsible for Honeywell's assets such as tools, software, and site database.
Keep documentation and paperwork up-to-date.
Ability to travel with occasional overnight stays.
Ability to obtain a Seattle FA1 Card within 6 months of hire.
35 Inspect for Quality 35 Install or Repair Work Orders 30 Provide Customer Support
YOU MUST HAVE
High School Diploma or GED.
Valid Driver's License.
Ability to obtain NICET II Certification within 6 months of hire.
Knowledge of fire and security systems for hospitals/schools/manufacturing environments.
Ability to work in a team environment.
Previous technical/installation experience.
Previous customer service experience.
Good written and oral communication.
Ability to follow instructions and identify mistakes.
Bachelor's Degree or technical/professional certificate.
Good presentation skills.
NonexemptHow Honeywell is Connecting the WorldINCLUDES
Continued Professional Development
Some Travel Required
Job ID: HRD40534
Category: Customer/Product Support
Location: 15001 NE 36th Street, Redmond, WA 98052 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.