Sr Field Service Technician

Innovate to solve the world's most important challenges

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. We understand that buildings are more than just structures; they are dynamic ecosystems that should adapt to the evolving needs of their occupants. Our Building Automation solutions empower our customers to unlock the full potential of their building infrastructure by seamlessly integrating cutting-edge technologies.

Are you ready to help us make the future?

As a Sr. Field Service Technician at Honeywell, you will play a crucial role in ensuring the optimal performance of our building automation systems. You will be part of a dynamic team dedicated to delivering top-notch service to our clients, contributing to the seamless operation of smart buildings, and championing Honeywell's commitment to excellence.

You will report directly to our Field Service Supervisor, and you'll work out of our Augusta, ME location.

Key Responsibilities:

• Maintain server and network infrastructure

• Provide exceptional customer support

• Execute work orders to meet customer satisfaction of service delivery

• Deploy, diagnose, repair and maintain Honeywell systems and solutions according to specifications and industry standards

• Provide technical support to customers by addressing inquiries, resolving issues, and offering guidance on system usage

• Maintain accurate records of all installations, maintenance activities, and repairs. Complete service reports and

• documentation in a timely manner

• Collaborate with other technicians, engineers, and customer support teams to deliver comprehensive solutions and support to clients

• Acquire security and other clearances as required by customer

YOU MUST HAVE:

• Associate of Science degree in a Computer Science, or Information Technology related field or 3 years of relevant experience

• 2+ years of experience with virtualization, networking, servers, storage, and enterprise application

• 2+ years' experience working within field service environment

• Knowledge of completing preventative maintenance on automation systems

• Ability to troubleshoot, conduct repairs, and work independently

• Valid Driver's License and driving record acceptable to Honeywell

WE VALUE:

• Experience with building automation/ IOT systems

• Self-motivated, ability to meet deadlines and work well under pressure, determine own work priorities, work independently and as part of a team

• Excellent analytical and problem-solving skills with the ability to assist in the development of innovative and creative solutions in a complex multiple systems environment

• Ability to work with cross-functional teams to meet expectations of internal and external customers

• Excellent effective communication (verbal and written) and interpersonal skills, along with proven ability to interact professionally with clients

• Ability to provide customer satisfaction

• Excellent communication and interpersonal skills

• Basic Building Management Systems knowledge

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Additional Information

• JOB ID: HRD245134

• Category: Customer Experience

• Location: 68 Darin Drive,Augusta,Maine,04330-7817,United States

• Nonexempt

Global (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.