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Sr Field Service Tech

Expired Job

BAE Systems Hill Air Force Base , UT 84056

Posted 3 months ago


BAE Systems has a job opening for a Senior Field Service technician at Hill AFB, Utah. Provide desktop/laptop and some server, IT support for customer; some of the job requirements as listed:Supports computer users with installation of hardware/software and networking components to meet personal computer needs Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors

Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment Diagnoses and resolves complex end-user hardware/software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10) etc... Performs new computer configuration and coordinates the workstation upgrade/replacement process Participates in the deployment of new software platforms Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete Verify with the customer that the problem has been resolved and close case

Must have active Secret/DoD clearance


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Sr Field Service Tech

Expired Job

BAE Systems