Sr Field Service Supervisor

Innovate to solve the world's most important challenges

As a Sr Field Service Supervisor here at Honeywell, you will be responsible for overseeing and leading the field service operations. Your primary responsibility is to ensure the successful installation, maintenance, and repair of our products and solutions at customer sites. You will manage a team of field service technicians, coordinate service schedules, and ensure customer satisfaction. Your role is crucial in maintaining strong customer relationships and driving the growth of our business.

In this role, you will impact the efficiency and effectiveness of our field service operations, ensuring that our customers receive timely and high-quality service. You will play a key role in driving customer satisfaction and loyalty, as well as identifying opportunities for service improvement and growth.

KEY RESPONSIBILITIES:

• Oversee and manage the field service operations

• Lead a team of field service technicians and provide guidance and support

• Coordinate service schedules and ensure timely completion of service requests

• Monitor and analyze service data to identify trends and implement process improvements

• Collaborate with cross-functional teams to resolve customer issues and ensure customer satisfaction

YOU MUST HAVE:

• 3+ years of experience in field service operations or a related field

• Strong leadership and team management skills

• Excellent problem-solving and decision-making abilities

• Customer-focused mindset and strong interpersonal skills

WE VALUE:

• Bachelor's degree in a technical field or equivalent experience

• Experience in the HVAC industry or related field

• Knowledge of building automation systems and controls

• Proven track record of driving customer satisfaction and business growth

BENEFITS OF WORKING FOR HONEYWELL:

• Medical, Vision, Dental, Mental Health Benefits

• Paid Vacation • 401k Plan/Retirement Benefits (as per regional policy)

• Career Growth Opportunities

• Professional Development Programs

Additional Information

• JOB ID: HRD233690

• Category: Customer Experience

• Location: 1405 Xenium Lane N, Suite 230B,Plymouth,Minnesota,55441,United States

• Exempt

Global (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.