Sr. Field Service Engineer

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Job Description

Employee Standards:

• Support department objectives and company goals

• Be a team player

• Sustain a positive, enthusiastic and professional attitude at all times

• Accommodate requests with a smile and "can do" attitude

• Adhere to manager directives

• Maintain a professional appearance and demeanor

• Arrive on time, properly dressed and prepared to work

• Perform all duties in a timely, accurate, honest and professional manner

• Communicate with customers professionally and in accordance with customer service standards

• Be respectful of others

Tasks/Responsibilities:

• Help the SEMI or Field Label client demand to navigate the complex process of complying with the applicable performance testing requirements and ensuring that SEMI or Field Label products are compliant.

• Responsible for setting up and executing tests, documenting results, and preparing reports. In doing so, applying custom testing solutions that utilize the latest technology.

• Testing solutions included: SEMI Standards including S2, S6, S8, S10, S14, S22, F47; and Field Labeling NFPA 79, NFPA 70.

• Operate testing equipment and reading schematics, troubleshooting, and interacting with Eurofins MET Labs technical support staff to resolve problems.

• Provide coaching and mentoring for SEMI team members.

• Do technical review for the sales team and provide them with quotes.

• Provide assistance to GMA (Global Market Access) for their questions regarding SEMI standards.

• Interpret standards and apply the requirements to products under investigation.

• Create and implement test procedures.

• Conduct tests in accordance with standards and procedures, record results.

• Ensure that test equipment is calibrated or tested and operates properly.

• Interface with and update the Manager(s), and Project Coordinator(s).

Competencies:

• Experience with regulatory test requirements including measurements of the SEMI Standards.

• Strong written and verbal communications skills including the ability to communicate effectively in a group setting, with colleagues and clients.

• Ability to perform multiple tasks

• Ability to organize and prioritize workload to meet or exceed deadlines

• Demonstrate team leadership

• Technical problem solving and process improvement skills

Reporting:

This position reports directly to the Field Service Manager

Qualifications

Skills/Requirements:

• Ability to maintain confidentially

• Needs to be receptive to and accepting guidance from others

• Ability to deal with difficult people and problems

• Able to work well in a team environment

• Able to work in a diverse group of people

• Attention to detail

• Willing to work overtime as necessary

• Ability to multi-task and prioritize assignments

• Travel up to 70%

Physical Demands:

• Able to sit for long periods of time

• Able to lift up to 30 pounds

Qualifications:

• 4yrs Engineering Degree.

• 10+ years of experience in testing to SEMI.

• Field Label related experience.

Additional Information

Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed. Candidates currently living within a commutable distance of Lancaster, Pennsylvania are encouraged to apply.

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.