Sr. Field Application Scientist

Perkinelmer, Inc. Waltham , MA 02154

Posted 2 months ago

Job Title

Sr. Field Application Scientist


Boston, Columbus, Houston, Lansing, Richmond, Richmond, Shelton, United States, Waltham

Provide application support, internal validation, and on-site user training to customers in the PerkinElmer NIPT/prenatal and neonatal businesses.

This is a field-based position which covers various support functions for customers inside of North America.

Act as a technical liaison between customers and PerkinElmer's internal product management team in a post-sales role.

Minimum Requirements

  • Bachelor's Degree
  • 5 years' Experience with Non-invasive Prenatal Testing (NIPT), cfDNA, and/or Genomics preferred. Fluorometry or Liquid chromatography
  • 5 years' experience in using laboratory automation and/or scientific applications.
  • 5 years' Experience with programming or operating automated laboratory scientific equipment and troubleshooting of application and instrumentation.

Preferred Qualifications

  • Perform Application Qualifications (internal validation) on new installations and after certain service activities.

  • Provide basic and advanced software and operational training.

  • Demonstrate usage of advanced computer skills and software functions to control instrumentation as well as third party devices.

  • Maintain support for existing customers by providing additional application support, troubleshooting, training, etc.

  • Understand customer expectations and schedule work accordingly.

  • Work independently and make intelligent decisions based on experience and knowledge.

  • Must be able to travel nationally and internationally as needed. Current valid passport is required.

  • Requires flexibility in working hours and availability for up to 75% travel, at times with short notice.

  • Ability to work independently and reliably with minimal supervision.

  • Team player mindset needed in order to work successfully with sales, product management, R&D, and service.

  • Exemplary communication skills via phone, email, and in person, both internally and customer-facing.

  • Ability to succeed under pressure and/or stressful situations.

  • Must have solid planning and customer relationship skills.

  • Must have good presentation and communication skills.

  • Must have good working knowledge of computer hardware and software.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Application Engineer

Boston Dynamics, Inc.

Posted 2 weeks ago

VIEW JOBS 10/2/2019 12:00:00 AM 2019-12-31T00:00 Boston Dynamics is seeking Field Application Engineers (FAEs) to help us deliver solutions with Spot, our quadruped robot, to new markets. FAEs will work with engineering and sales to demonstrate Spot's utility in customer applications. FAEs will travel to customer sites and deliver integrations that satisfy customer requirements. FAEs will also help prototype custom integrations for high-value customers. Day to day activities: * Providing technical support and advice to customers * Analyzing technological problems in installed application systems, and troubleshooting if required * Collaborating with the sales team, engineers, and product managers for obtaining accurate information on application usage and system operations * Preparing technical elements of integration proposals, and defining the technical solution guidelines for sales team support * Troubleshooting system applications at customer's request, conducting regular follow up on customer's activities with an eye towards new sales opportunities * Preparing relevant records, data, and documents for product presentations, conducting training sessions for demonstrating new products and services, and supporting the sales team in organizing the presentation and training of product demonstration Desired skills: * Basic programming skills in Python, Java/Kotlin, C# * Degree in computer science or a related technical field * Excellent communication skills * Comfortable interacting with customers Travel: * Willing to travel 50% of the time Bonus Skills: * Familiar with networking protocols * Experience in automation, energy, construction, public safety * Experience defining requirements from customer use cases Boston Dynamics, Inc. Waltham MA

Sr. Field Application Scientist

Perkinelmer, Inc.