Sr Facilities Manager
This job can be located anywhere within the United States (T-Mobile office or remote).
Responsible for partnering with various lines of business to provide a reliable, responsive, and comprehensive leadership and support for the facility maintenance program, both critical and non-critical systems and services. This position will provide management of an overall regional portfolio operation, including: maintenance (facility management) for select office site(s) working with the landlord, internal customers, vendors, and other departments/groups. The position works closely with the National Critical Facility partners in collaboration and implementation of strategic direction. In this position you will work with leadership and customers to identify issues, process improvements, establish controls and measurements; and oversee projects (project management) as warranted. The position will require non-critical systems amenities and service contracts management including but not limited to food service, janitorial, furniture management, and beyond. This position will also require experience in maintenance of critical systems equipment, including Generator, ATS, DC Plants, UPS, FLS, HVAC, etc. This position aligns with T-Mobile's commitment to Customer Experience, Excellence through Quality Service Delivery, and Enterprise Financial Performance. Customer experience drives delighting internal customers with a carefree workplace. Excellence through quality service delivery supports end-to-end superior amenities management and concierge-type hospitality. Driving down costs and being a steward of the company's financial assets leads to positive Enterprise Financial Performance.
Enterprise Skills You'll Use Every Day
Requires competency in customer focus, change & innovation, critical thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
At least 18 years of age
Legally authorized to work in the United StatesHigh School Diploma or GEDT-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.
5+ years facility / property management experience with demonstrated ability to exercise proper judgment.
Knowledge of standard commercial real estate, leases, business, and accounting practices
Proven track record of excellent internal and external customer service
Exhibits strong interpersonal skills and problem-solving ability
Ability to multitask and work without direct supervision.
Demonstrated experience in managing 24 / 7 operations in a fast-paced work environment.
Superior internal-client relationship management skills.
Excellent verbal and written communication skills with the ability to communicate professionally
High degree of innovation with the ability to work with minimal supervision in a fast-paced environment
Proficient skills and experience working in CMMS platforms such as Corrigo
Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access)
Typical business hours align with the time zone for the region you will be supporting.
Ability to plan and manage within budget and time constraints.
Familiarity with and understanding of various building systems.
Strategic user of business intelligence, data, reporting & analytics to drive efficiency
OSHA trained and experience leading safety programs
Building Owners & Managers Association (BOMA)
Facility Management Professional (IFMA)
Sustainability Facility Professional (IFMA)
Certified Facility Manager (IFMA)
The starting pay range for a candidate selected for this position who is based in Colorado is generally within the range of $50,000 to $125,000 for annual base salary. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. Employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of an employee's eligible earnings in the prior year.
Partners with lines of business in one of the West/Central/South/Northeast Regions (people-centric), National Critical Facilities Strategy & Planning in Portfolio management and implementation of real estate transactions, projects for assigned locations which could be mission essential (e.g., critical environment uptime).
Understanding the line-of-business' strategy and objectives to assist in solution solving with the change in business needs from growth, contraction, facility & operations issues and supporting workplace efficiencies.
Plan and manage all critical and non-critical Preventative Maintenance & Recurring Work Orders via the Corrigo platform for responsible sites in assigned region.
Respond to all reactive work orders in a timely manner, ensuring KPI compliance and excellent customer service.
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained and the provision of a safe workplace.
Schedule and manage repairs and maintenance, minor work, and other work requests, tracking to completion.
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
Maintain overall facility management services to ensure maintenance of the facilities and grounds, and provision of associated services, is executed in a manner consistent with the T-Mobile standard processes and professional brand image and compliant with applicable local laws, rules, and regulations
Work collaboratively within the facility management team to deliver integrated facility management services across all business lines (Engineering, Transactions, Projects, Planning, etc.)
Deliver on all financial planning routines within assigned portfolio including the preparation and financial management of property budgets with the T-Mobile goals and objectives addressed, variances tracked and reported on, and all fiduciary duties upheld
Conduct and/or support the execution of periodic interior and exterior site inspections documenting facility conditions and integrating with additional service lines to ensure functional, comfortable, compliant, energy efficient and attractive facilities, in accordance with approved operating budgets
Support ongoing cost reduction programs to reduce operating costs while maintaining desired environments
Ensure minimal preventable incidents that create interruptions to the ongoing operations and safeguard professional risk mitigation related to facility management services, including the adoption of programs to enhance safety and compliance and minimize confidentiality incidents
Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices, new tools, process re-engineering and other ideas that provider service delivery efficiencies
Also responsible for other Duties/Projects as assigned by business management as needed.
Equal Employment Opportunity
We take equal opportunity seriously-by choice.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.