JOB LOCATION: La-Z-Boy Headquarters - Monroe, MI
The objective of the Senior ERP Business Analyst is to optimize end-to-end value of our integrated ERP and other platforms by identifying priorities and ensuring that people, process and technology changes are deployed in concert. The ERP Business Analyst will work closely with both internal and external departmental representatives to optimize the use of the ERP to improve business operations. The ERP Business Analyst will examine business processes, architect solutions, perform testing and training, identify and resolve issues and guide system use.
KEY RESPONSIBILITIES (other duties as assigned):
Maintain overall design integrity of ERP processes and systems, by corporate and global success factors to create sustainable and scalable solutions.
Prioritizes, resolves and closes ServiceNow production tickets at all levels including resetting security, providing system navigation support; resolving configuration, process, and data issues for E1 and other systems. Communicates and educate changes and issue resolutions.
Lead and manage strategic, transformational projects that are directly aligned with the annual operating plan and impact operational success of certain business units.
Lead business requirements gathering and document business requirements. Work with business stakeholders to analyze current business processes and document AS-IS business process flows. Translate business requirements into technical specifications.
Assist in developing business cases, testing and training plans, project plans, and estimates. Manages risks and issues that arise pertaining to ERP platforms.
Facilitate decision documents to assess options, benefits and risks for steering team and business leaders. Works to balance the requirements of the enterprise business resources and minimize the need for system customization to utilize the systems standard processes.
Serve as the subject matter expert for the business community and understands detailed system functionality (including security requirements and coordination of implementation).
Influences and contributes to process and organizational continuous improvements.
Other duties as assigned.
SCOPE & IMPACT:
La-Z-Boy generates approximately $1.5B in revenues; has 6 upholstery plants, 6 supply centers, 3 parts distribution centers and 6 regional distribution centers. This position will support how processes and data work together through the business to efficiently and effectively operate the business. Communicates statuses and priorities to senior leadership regularly.
Bachelor's Degree in Finance or Accounting with 4 6 years' experience.
One to Three years Supervisor/Leadership Experience
Demonstrated leadership abilities and ability to work in a team atmosphere
Excellent oral and written communication skills
Strong attention to detail required
SUPERVISORY RESPONSIBILITIES: (List # of direct reports or none)
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Office environment / no specific or unusual physical or environmental demands.
Lead the Team
Impact and Influence
Coach and Develop
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.