Sr. Engineering Operations Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Pay: $107000 - $125000 / year + 20% target bonus

Location: Research Triangle Park | Raleigh, NC

What this job involves -

The position is responsible for leading a large, disbursed, site-based team providing on-site engineering services for a significant building portfolio. The role is responsible to develop and implement strategic operations programs, providing ongoing field technical support, and administering centralized operations activities.

Areas of Responsibility

Management:

• Lead and support the engineering team to develop a high performing team.

• Support building operations by integrating engineering with the facilities management organization to assure high infrastructure availability and stakeholder satisfaction.

• Develop and maintain a strategic plan for the engineering team in support of client objectives with a focus on innovation and best practices and create standard work for all engineering activities.

• Ensure consistent maintenance management practices across the account's portfolio and ensure achievement of Key Performance Indicators and Service Level Agreements

• Leverage available data to ensure all sites are compliant with performance metrics and other measurables.

• Ensure compliance with all government agency requirements relating to engineering service delivery.

• Actively manage direct team to ensure the account meets or exceeds all contractual SLA's/KPI's and the firm earns all incentive fees with those services.

• Develop and implement professional development training for chief engineers and other engineering management staff.

• Ensure administrative duties are completed timely and accurately and meet deadlines.

• Management of the computerized maintenance management system to ensure compliance with client requirements.

Safety:

• Identify risks to client facilities and eliminate downtime.

• Ensure a culture of safety is pervasive on team.

• Administer compliance with and reporting of applicable environmental health and safety programs with support from the on-account safety team.

Training:

• Develop training programs based on needs gathered through skills assessments and safety requirements.

• Administer technical skills assessments and technical training program of facility engineering personnel.

• Ensure all required training is administered and completed on time.

Other Areas:

• Work with client's BAS and Energy and Sustainability teams to develops and implement energy management program.

• Assist team to identify and contract with vendors for technical products or services to enhance service delivery.

• Lead efforts to bring innovative ideas and products to client.

Sound like you? To apply you need to have-

• 10+ years facilities management of multi-building operations

• Extensive mechanical, electrical, plumbing, fire suppression systems, and knowledge of commercial/critical facilities required.

• Strong interpersonal skills, ability to communicate well in both oral and written reports

• Strong organization skills and collaborative management style

• Robust verbal and written communications skills

Location:

On-site -Raleigh, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.