About Frontier Communications
Frontier Communications provides communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its FiOS and Vantage fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure digital protection solutions. Frontier Business offers communications solutions to small, medium, and enterprise businesses.
This position is in Frontier's Network Activation and Provisioning department. The team is responsible for the implementation of network elements, circuits, and customer services that utilize Frontier's National Data networks. This role is responsible the oversight of ongoing process, procedure, and day to day operations of the HSI Network Activation team. The team completes equipment activation and circuit testing across all 31 states. This position will report to the Director of Network Activation.
Develop understanding of current activation processes
Document activation processes
Develop staffing requirements
Develop roles and responsibilities
Develop training requirements, execute training plans
Manage day to day operation of activation staff
Manage ongoing equipment activation within the HSI network
Develop metrics reporting
Partner with regional engineering departments to understand priorities
Minimum 10+ years experience in data environment
Applicant must have a basic understanding of Ethernet switching and related protocols
Applicant should have experience in: IP Subnetting, Network Design, VoIP, DSL technologies.
Applicant must have extensive knowledge of and practical experience in the use of TCP/IP, Ethernet, DSL technologies, and their related network designs
Written, oral and presentation skills are critical to the position. This position interacts with regional engineers, shared services and local field personnel on a daily basis.
Scripting/Programming skills are a plus
Experience with provisioning or troubleshooting the following equipment is a plus: Cisco Routers (7200-12000 series, ASR9000), Juniper Routers (M, MX and E series), Alcatel-Lucent Switches (7450, 7210, 7750), DSLAMS (Calix, Alcatel, Adtran)