Invesco is one of the world's leading global investment managers, entrusted with managing $1.2 trillion* in assets on behalf of clients worldwide. We are the 6th largest US retail asset manager and the 13th largest investment manager globally, and our more than 8,000 employees worldwide are dedicated to delivering an investment experience that helps people get more out of life. We are purely focused on managing a comprehensive range of active, passive and alternative investment capabilities, which we draw on to provide customized solutions aligned to client needs, our most important benchmark.(*As of May 31,2019)
About Invesco Technology
At Invesco Technology, we are strategic problem solvers. Our mission is to create world-class technology solutions to enable global operations, lead in the innovative use of data and emerging technologies to redefine the investment experience, and help our clients "get more out of life." This mission is fueled by our high-performing teams, which thrive on collaboration, operate on shared trust, and leverage diversity of thought to deliver valuable results every day to Invesco, clients, and partners.
We wholeheartedly believe that our success is driven by our people. That is why we invest heavily in our top talent, providing opportunities for continuous learning and professional development. Our employees are encouraged and supported in taking advantage of development opportunities tied to their goals and are recognized for employing new skills to make an impact beyond the scope of their daily roles.
To continue building our high-performing, OneTech Team, we are seeking candidates who champion innovation, operate effectively in an agile environment, challenge the status quo and are empowered to take risks.
Job Purpose (Job Summary):
Our Multimedia Engineers provide project assistance, involving the planning, implementation, documentation and delivery or new technologies and refreshing existing.
Their role is not operational but assistance will be expected during major production issues and problem management.
Key Responsibilities / Duties:
Ensure the Infrastructure Programs, Activities, Task and Resource Planning standards and processes are adhered to
Take on the role of a Technical Project Lead
Follow team procedures, identify gaps and resolve effectively
Provide technical overview/show and tell session to the rest of the team when required
Keep risk register updated
Take on the role of Subject Matter Expert for a chosen solution
Ensure operational standards are adhered to
Provide assistance to the Operations team when needed
Actively look to continuously improve working practices
Demonstrate and deliver excellent service to all clients at all times.
Assist when instructed to design, implement and deliver BR obligations.
Work Experience / Knowledge:
We are looking for an experienced Engineer who has previous proven experience of deploying and supporting Multimedia solutions including but not limited to streaming services, complex presentation spaces and meeting rooms.
They must have up to date knowledge of the technologies, equipment and software appropriate to the business, including Windows operating system platforms, Microsoft Applications and Network Fundamentals. Advanced Audio Visual knowledge with specific experience of Polycom, Crestron, and Skype Room Systems.
Experience in project delivery (physical installation and management) is desired.
Skills / Other Personal Attributes Required:
Be able to demonstrate commitment to exceptional client service.
Must have ability to diagnose and solve problems while maintaining professionalism and courtesy.
Interpersonal skills necessary to effectively communicate at all technical levels.
Excellent communication skills with the ability to understand and converse in English, verbally and in writing.
Be able to work adhere to Invesco technical and operational procedures and policies.
The necessary interpersonal skills to effectively interact and communicate throughout the IT organisation with individuals of varying technical abilities.
Self-motivated, enthusiastic, approachable and people oriented
Formal Education: (minimum requirement to perform job duties)
Bachelor's degree preferred - in MIS, CIS, Computer Science, or related field.
Normal office environment with little exposure to noise, dust and erratic temperatures
The ability to lift, carry or otherwise move objects of up to 30 pounds is also necessary
Normally works a varied shift, comprising a schedule of hours somewhere in between the start and end of business hours. The number of hours may vary depending upon the situation, project or assignment.
Hours may include evenings and/or weekends and may include 24 hour a day on-call support by cell phone
FLSA (US Only): Nonexempt
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.
Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.