Sr Enablement Specialist ERP Consulting Services - Netsuite

Oracle Austin , TX 78719

Posted 2 months ago

As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client*s satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery.

Provide engagement delivery services both as an individual and as a team member. Has subject matter knowledge of relevant implementation responsibility. Has database, core applications and web technology knowledge. Has specific experience in implementing Oracle solutions and in systems integrations.

Job duties are varied and complex that need independent judgment. May have project lead role. A BS or BA in related fields. 5-7 year overall experience in functional or technical role. Two years experience in multi-dimensional issue resolution. Ability to communicate effectively. Ability to build rapport with team members and clients. Willing to travel regionally with some national travel.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Position Summary:

An extraordinary opportunity for an individual with the experience and enthusiasm to help develop the next generation of Oracle NetSuite Professional Services Consultants and have a direct impact on the practice. We support newly hired and experienced Consultants, Project Managers, Client Management, Technical Consultants, Trainers and other Professional Services employees. This role is central to acclimating new hires to the NetSuite environment and product, supporting the continuing Enablement of experienced employees on the NetSuite application, and teaching our customer engagement methodology and business processes.

The Senior Enablement Specialist is responsible for facilitating learning initiatives for the Consulting Practice. For new Professional Services employees, you will help oversee their preparation for entry into the consulting practice; including leading the training and development for a team of university graduates participating in our Global Associate Consulting Program. Activities include conducting workshops, coordinating instructor led training and guiding them through structured learning activities defined within the various Enablement programs.

Additionally, you will be in a unique position to contribute to the growth and development of overall Consulting Enablement programs. You will be responsible for assisting in the ongoing development of Enablement training and associated materials; including working with other departments to augment existing materials provided by them. Such activities include administering feedback sessions, revising or developing content based on participant feedback and new program initiatives, partnering with team members to ensure a consistent experience across all offices, and providing support as requested for overall Enablement operations.

Responsibilities include:

  • Drive program and participant success; investing in the success of the team and going above and beyond

  • Motivate individuals to succeed through impassioned leadership, coaching, and creativity

  • Deliver new hire onboarding programs for the consulting practice across multiple roles and ensure new hires complete their Enablement objectives

  • Provide continuous education on a periodic basis; utilizing existing content created by the Global Business Unit or by contributing to the design and development of new content

  • Conduct needs assessments and feedback efforts with key stakeholders

  • Support new initiatives within the various programs that will advance the goals of Enablement or the Consulting Practice

  • Work effectively and cross functionally across the organization; earning trust and building relationships throughout

  • Partner with the Consulting organization to identify and advocate for their specific enablement needs

  • Develop an understanding of Professional Services responsibilities and functions to better identify requirements and create training activities

  • Make process recommendations to achieve operational excellence

  • Participate in the recruiting process for Associate hiring

  • Acquire and maintain a working knowledge of the capabilities of NetSuite

Preferred Qualifications include:

  • Excellent people skills with the ability to work in a global team environment

  • Software package implementation and/or enhancement experience. Enterprise Resource Planning (ERP) or other financial application experience is a plus

  • Consulting role experience

  • Trainer and/or Mentor role experience

  • Proactive approach and desire to launch and successfully execute new initiatives

  • Strong team player with the ability to organize, prioritize, and manage internal and external responsibilities simultaneously

  • Successful resource allocation, timeline and project management experience

  • Ability to create and track metrics

  • Outstanding communication skills; presentation, written, verbal, listening, and influencing. Multilingual skills a plus

  • Ability to travel on a modest to moderate basis. This is a fully on-premise position providing on-going support and mentoring to new hires by location. In some cases, you may be called upon to onboard groups in other cities for various periods

US Military Veterans are encourage to apply.


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Sr Enablement Specialist ERP Consulting Services - Netsuite

Oracle