Sr. Electronic Test Technician - Customer Support (Atso)

General Summary

We're looking for a high achieving Sr. Electronics Test Technician who demonstrates an ability to troubleshoot and resolve technical issues and thrives in a fast, rapidly changing, high-pressure environment to join our Astronics team.

EDUCATION AND EXPERIENCE

• Electronic Technician degree or equivalent with a good understanding of RF communications

• Experience in Land Mobile Radio (LMR) industry preferred

• Excellent written and verbal communication skills, ability to communicate issues, impacts, and corrective actions.

• Proficiency in measuring devices and instruments

• Demonstrated ability to read prints and specifications

• Average competence in use of available software for report preparation

• Excellent organizational skill, including the ability to maintain our service database

• Entrepreneurial, self-starter mindset. Comfortable in a fast-paced work environment

• Ability to work in teams and to think/act quick on their feet

• Solving customer queries, recommend solutions, and guide product or platform users through features and functionalities.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Must understand basic principles of Lean Manufacturing

• Excellent RF, electronic troubleshooting skills, and component level troubleshooting

• Self-motivated with a strong work ethic

• Ability to work autonomously with limited supervision as well as collaboratively with others.

• Strong attention to detail, good communication and leadership skills.

• Ability to clearly communicate technical issues to customers, channel partners and company management.

• Proficiency with standard business software tools such as Microsoft Excel, Word.

• Ability to learn our management system and web-based applications.

• Work with test equipment, spectrum analyzers, Oscilloscope, Measuring receiver, and signal generator.

• Ability to clearly recognize and report relevant information.

• Must be a US person.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is exposed to moving mechanical parts. The noise level in the environment is moderately loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee is also required to lift and carry objects weighing up to 50 pounds. The vision requirements include close vision, peripheral vision and depth perception.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Notice of Affirmative Action Plan for Individuals with Disabilities and for Veterans of the Vietnam Era

It is policy of this Company to seek and employ qualified personnel at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities and veterans of the Vietnam Era.

The objective in adopting the Affirmative Action Program is to place qualified individuals with disabilities and Vietnam Era veterans in all job classifications. This Affirmative Action Program is available for inspection by any applicant or employee by contacting the Company's EEO Coordinator, in the Human Resources office, Monday through Friday, 8am to 5pm.

If you need an accommodation to apply, please contact Shuntel Johnson at (903)985-8170 for assistance.

This position may require knowledge of SOX / 404 internal audit controls and related documentation.

We promote a drug free environment and conduct pre-employment testing.

EEO Employer/Vet/Disabled.