PRIMARY FUNCTION: EHR Application Analysts are the primary support for the assigned non-clinical application(s). They must be very knowledgeable about the organization's policies, procedures, and business operations and coordinate all issues that arise during installation, maintenance, trouble-shooting, and upgrading for their application area.
Serves as application expert for troubleshooting and advanced features/ considerations
Mentors and assures quality of work for Analysts 1/ 2
Partners with other application teams to drive system integration and efficiencies
Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with application software and prepares details of specifications, as needed
Assists in evaluation of operational needs; validates workflows, build, and configuration based on application requirements/ standards and serves as liaison between end users, third parties, and application staff
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
OTHER FUNCTIONS AND COMPETENCIES needed in addition to Essential Functions:
Understanding the choices involved in application configuration
Developing / documenting procedures for implementing system changes and other tasks
Serving as a liaison between end users, third parties, and vendors
Troubleshooting problems and questions from end users
Analysis of application content and negotiation of any user requested modifications
Preparing details of specifications as needed
Bachelor's degree, Master's degree preferred in IT/ Informatics field
CERTIFICATES, LICENSES, AND REGISTRATION:
Multiple relevant application certification(s) required
4+ years working experience in healthcare, information systems, or healthcare IT
Jefferson Health delivers state of the art healthcare services to patients throughout the Delaware Valley and southern New Jersey. Jefferson (Philadelphia University + Thomas Jefferson University) provides more than 8,400 full and part-time students from nearly 40 states and 40 countries with 21st century professional education. Combined, we have over 30,000 employees.
Jefferson Health, with 14 hospitals (seven are Magnet designated by the ANCC for nursing excellence) and 40+ outpatient and urgent care locations, offers a broad range of primary and complex, highly specialized care that touches the lives of more than four million patients annually. U.S. News & World Report has ranked Thomas Jefferson University Hospital among the nation's best in eight specialties. Jefferson Health also includes the NCI designated Sidney Kimmel Cancer Center; it is one of only 70 such centers in the nation.
Thomas Jefferson University has ten colleges and three schools that offer more than 160 undergraduate and graduate programs. Our University is dedicated to inter-professional and transdisciplinary approaches to learning that offer a vibrant and expandable platform for professional education. Through this unique model, we are preparing our students for current and yet to be imagined careers.
As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.