Sr Ecommerce Requirements Analyst

The Sr eCommerce Requirements Analyst collects, clarifies, analyzes, and translates business requirements into documentation and functional requirements from which solutions are developed. This role serves as liaison between business operations and information systems for requirements, design, development, testing, implementation, and application support.

JOB DUTIES

• Collaborates with product managers and project sponsors to determine project scope and vision, and clearly identifying project stakeholders.

• Recommends improvements to strategy, application usage, or process applying knowledge of the business processes in various functional areas.

• Defines user stories and performs user acceptance testing to ensure solutions meet business needs.

• Supports the development of end-user documentation and training materials as required for new functionality and processes

• Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.

• Acquires a working knowledge of existing technical processes, and apply this knowledge to assigned tasks and projects.

• Translates stakeholder requirements into functional requirements in a clear manner that is comprehensible to technical members of the project team.

• Manages and tracking the status of requirements throughout the project lifecycle ; enforce and redefine as necessary.

• Creates process models, specifications, diagrams, and charts to provide direction to the development team.

• Leads ongoing reviews of business processes and develops optimization strategies.

• Remains up-to-date on the latest process and digital IT advancements to automate and modernize systems.

• developing and implementing systems using Agile/Scrum methodology.

• Conducts meetings and presentations to share ideas and findings.

• Updates, implements and maintains procedures.

• May mentor less experienced employees.

• Performs other duties as assigned.

EDUCATION & EXPERIENCE Typically requires a bachelor's degree and three (3) to five (5) years of experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Excellent written and verbal communication skills with the ability to articulate information verbally, visually, and in written format across at all levels of the company.

• Experience developing and implementing systems using Agile/Scrum methodology

• Experience utilizing or deploying IT solutions to meet business requirements.

• Ability to coordinate tasks and priorities across multiple projects.

• Strong understanding of business intelligence concepts and applications.

• Ability to effectively capture requirements and facilitate sessions with business stakeholders.

• Proven ability to conceptualize, exercise judgment and think creatively.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.