Sr. Dispatch Specialist

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

• Manage, monitor and audit the daily operations of logistics flow for inbound and outbound materials - international and domestic - service and production - through the facilities assigned to the respective distribution centers and satellite warehouses

• Align with the warehouse and invoicing personnel regarding outbound quality (packaging, documentation, permitting) of customer order fulfillment

• Direct, schedule and dispatch transportation fleet, expedited, contracted, common carrier and rail equipment for conveyance of materials or freight

• Organize and monitor carrier and supplier relationships addressing door-to-door transport issues including track/trace visibility, packaging, expediting, pick-up and delivery orders

• Submit required documentation and monitor outsourced providers freight claims, OS&D and varied, multi-modal complexities of both domestic and international logistics

• Obtain and file necessary documentation regarding all Logistics activities as necessary, from packing lists, house bills, certificates of insurance, letters of credit provisions, etc.

Key Job Responsibilities

Sr. Dispatch Specialist

• Hay Points 314

• Liaise with cross-functional personnel to maximize productivity and prompt, efficient service in fulfilling orders, analyzing root cause or handling data mining to continuously improve daily operations

• Confer with internal departments, customers, regional partners, 3PL's ad supervisors to resolve questions, problems and arrange for shipment for international or domestic orders

• Create, coordinate and schedule the accurate and efficient preparation of shipment requests for global transport, cross-docking consolidations or merge in transit arrangements for all order types

• Operation within the department budget parameters, working with the dispatch supervisor regarding to perform pre and post-transaction audits, needs/requests

• Maintain, review, audit and train employees on hazardous shipments in adherence with applicable laws and regulations; assign, designate and implement Joy Global part numbers on hazardous products, register and maintain hazardous part numbers with outside hazmat notification company

• Handle and submit licensing fees and over-dimensional state permits for transport

• Manage all aspects of transportation vehicles including inspection, repair and annual maintenance of the rail card, rail tracks and rail/truck scales (Milwaukee) and maintain records for retention

Qualifications/Requirements

• Experience in Operations, Logistics, Supply Chain

• Bachelor's degree in a related field preferred

Experience

• 3-5 years work experience in logistics, warehousing and distribution

• 1+ year experience with transportation, WMS GTS and/or TMS processes

• Knowledge of DOT regulations and how they apply to operations

• Experience working with freights forwarders, material handling equipment and warehouse personnel

Technical Skills

• Strong business analysis, solution design

• Microsoft Suite

• Excel, Visio, PowerPoint, Word

• Knowledge of SAP, RF bar code scanning devices and applications, bar coding labeling software and hardware and decision support software

Personal Attributes

• Understanding of process improvement (six sigma background helpful)

• Knowledge of systems as they relate to supply chain/logistics concepts and practices

• Works well under pressure while achieving desired results

• Strong interpersonal and influential skills

• Professional certification in related field (WERC, APICS, Logistics, etc.) a plus

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.