Sr. Director Vendor Management

Zayo Group Boulder , CO 80301

Posted 4 months ago

Company Description

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world's leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Position Description

Sr. Director, Vendor Management (also known as Carrier Relations) is responsible for managing all aspects of the vendor relationships for Zayo. This includes managing the business relationship, vendor selection, expansion, and identifying areas for growth. Sr. Director, Vendor Management is also responsible for delivering improvements in contract terms; provide analysis, and direct negotiations with senior decision makers with vendors. Organization will serve as central point in organizing and facilitating Zayo's vendor contracting and cross-functional efforts to manage/improve vendor performance. The position is responsible for developing and overseeing a coordinated, collaborative and integrated vendor management process that engages and supports all product group leads.

Responsibilities

  • Management and performance monitoring of all Type II (NetEx) related vendors.

  • Management of NetEx spend, ensure vendors are at or under market rates to ensure Zayo remains competitive.

  • Development and execution of a robust vendor management program for all of Zayo.

  • The vendor management program will include responsibility for the development, documentation, implementation and maintenance of vendor management processes, standards, and metrics tracking.

  • The role is accountable for all activities associated with effectively building and maintaining external third party partner/vendor/outsourcing relationships.

  • Responsible for establishing and monitoring the Vendor Service Level Agreements (SLA) against contract terms for primary vendors and business partners.

  • Ensures vendor compliance to agreement terms and conditions, company policies, standards, etc.

  • He/she may serve as the primary liaison between legal, project leads and other key stakeholders in the contract negotiation process.

  • Leverages agreements, and consolidates multiple agreements to improve pricing and increase efficiencies.

  • Maintains agreement repository/history and applies record retention rules in accordance with company policy.

  • The Sr. Director will work with the Product Groups and participate in the development of strategic sourcing strategies and vendor relationship management strategies for all aspects of all Product Groups.

  • The Sr. Director will provide recommendations on in/out-sourcing decisions and selection of alternative vendors.

  • Interface and work with the Accounting Department to ensure vendor compliance with Accounting standards.

  • Lead the review of the bid and quote processes, vendor selection, and contract preparation.

  • Facilitates the resolution of escalated vendor-related issues.

  • Drives ongoing process improvement to deliver increasing operational efficiency in all business partner processes.

  • Supports budget cycle by providing vendor-related information.

  • Compiles and analyzes trends that affect budgetary needs.

  • Reduction of network expenses.

Qualifications

  • Bachelor's Degree in Business Management or equivalent training and work experience.

  • Minimum of 10 years of work experience in supply chain and vendor management.

  • Minimum of 3 years' experience in change management.

  • Experience working with Financials, and analytical reporting.

  • Experience that demonstrates the ability to work independently, troubleshoot and perform corrective procedures and meet inflexible deadlines; perform both routine and non-predictive multiple tasks; and handle customer conflict to a successful resolution.

  • Superior verbal and written communication skills sufficient to defuse intense situations negotiate resolutions and enlist support and assistance from others.

  • Computer skills including experience using spreadsheets, word-processing, database programs and typing.

  • Ability to apply current processes and policies in all aspects of the job by acquiring and becoming proficient in Zayo's system of interrelated procedures, data entry and record keeping.

  • Ability to apply learned principles and processes to solve everyday service issues and apply problem resolution techniques to solve a variety of situations where only limited standardization exists.

  • Ability to interpret a variety of instructions furnished in written, oral, diagrammatic or schedule form.

  • Ability to resolve moderately complex customer issues and to effectively interface with a customer while researching an issue.

  • Experience negotiating contracts and agreements with vendors and service providers in the high technology industry.

  • Experience in Purchasing and a thorough knowledge of transactional buying.

  • Technical and Engineering Department business experience is considered a plus.

Rewards

  • Competitive compensation

  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Director Of Product Management

Netapp

Posted 2 months ago

VIEW JOBS 9/16/2019 12:00:00 AM 2019-12-15T00:00 About Us NetApp is the data authority for hybrid cloud. We provide a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premise environments to accelerate digital transformation. Together with our partners, we empower global organizations to unleash the full potential of their data to expand customer touchpoints, foster greater innovation and optimize their operations. Job Summary: The Senior Director of Product Management for Cloud Infrastructure is responsible for the NetApp Cloud Infrastructure product portfolio, strategy planning and execution through the end-to-end lifecycle of the business. Critical to the success of this role will be experience defining, ramping and managing cloud and private cloud solutions. Success factors include gathering and prioritizing requirements for the product, defining the vision for the product and collaborating with other leaders from the engineering, marketing, sales and operations departments in order to ensure that the financial and consumer satisfaction goals are met. The expectation of this role is to take on a business owner's mindset and collaborate across all business functions to drive the business goals and identify and work any gaps or issues. In addition to this, the Director of Product Management also ensures that that the company's overall strategy and goals are supported by those of the product, and that the product goals and strategy do not deviate from that of the business. Essential Functions: The activities you will be responsible for are critical to the organization's future, having wide implications and multiple outcomes, including: * Supervisory Role: First and foremost, the position is a position of leadership, and in this capacity the Senior Director of Product Management oversees and is answerable to the Vice President of Products and stakeholders for all activities of the product management department. The individual oversees and ensures that the functions of the Product Managers are efficiently and effectively executed, including hiring and retaining talent. * Collaboration: The role of Sr Director of Product Management is a cross-functional leader and influencer and is expected to work across all functional teams including sales to drive the success and goals of the business. This role will engage directly with engineering and engineering leadership to translate customer and market requirements into a successful agile product development plan. This includes partnering with engineering development to plan, evaluate and drive trade-offs to optimize solution offerings. * Partner Relations: The Director of Product Management has to identify and manage eco-system partnerships, make decisions on integration and go-to-market opportunities with these partners. A Sr. Director of Product Management is also responsible for engaging extensively with partners, analysts and customers in order to gain firsthand insight on customer needs and market feedback. * Product Requirements and Roadmap: The Product Managers are tasked with the analysis of information and formulations of product strategy, goals, end-to-end customer experience and product solutions. The Sr Director will lead a team of product managers and technical marketing engineers responsible for several products and solutions addressing the hybrid multi-cloud market. * Vision Creation: As the leader of the product department, it is the Sr Director's responsibility to build and cultivate in the department's members the product vision and business case, as well as compile the product planning material necessary for driving product initiatives further with clarity and consensus. * Product/Market Strategy: The Sr Director of Product Management will work closely with the marketing department to develop marketing, lead generation and sales strategies. The Sr Director also partners with the sales department to build on product unit sales implementation as well as support strategies. * Research and Analysis: The Sr Director of Product Management is also tasked with conducting relevant product research, establishing competitive intelligence and various market analyses. This includes evaluating market opportunities, product segmentation strategies and clear go to market goals and messaging. * Product Evangelism: The Sr Director is tasked with representing the business and promoting the product by advocating for its value and benefits at executive briefings, marketing events, online consumer platforms, social media and any number of promotion opportunities. Requirements and Experience: * 15-20 yrs product management experience including cloud software, infrastructure solutions and private/hybrid multi cloud solutions. Experience and understanding of virtualization, containers/container ecosystem and development practices is a requirement. * Knowledge and understanding of Kubernetes, Azure/AWS/Google Cloud offerings is highly desired Nearest Major Market: Boulder Nearest Secondary Market: Denver Job Segment: Manager, Engineer, Marketing Manager, Product Development, Senior Product Manager, Management, Engineering, Marketing, Research, Operations Netapp Boulder CO

Sr. Director Vendor Management

Zayo Group