Sr. Director Of Program Management - Global Enterprise & Technology Solutions (Gets)

ADP is hiring a Sr. Director of Program Management - Global Enterprise & Technology Solutions (GETS)

In this position you will be responsible for leading the planning and execution of complex technology projects and initiatives spanning multiple businesses and the organization to ensure that project deliverables are provided on time, within budget and in accordance with specifications and requirements. This Senior Director is responsible for building and maintaining productive working relationships within the organization with various levels of associates and constituencies, including business, product, security, and finance leaders and teams.

Typically manages the integration and/or development and delivery of very large and complex deliverables directly to the enterprise. This position is accountable for managing the overall Program or collection of Projects. The Senior Director is responsible for monitoring the performance of the Project Team and its Project Managers. He/she will engage the manager of a Project Team member should a performance challenge be encountered. All cross-functional Project and Product Managers will be aligned to the Senior Director in a matrixed-management structure during the engagement, for the purpose of achieving team-based goals. The Program Manager acts as the primary contact for the Program to the Major Account's enterprise and senior management.

The Senior Director must manage and provide communication, including overall project milestones, risk, scope and expectations, project integration, budget and staffing. Additional responsibilities include monitoring performance of project team resources with respect to their assigned project activities. Responsibilities will also include contact to clients regarding pilot activities, feedback, and follow up on ADP's ability to meet success criteria of the pilot process.

RESPONSIBILITIES:

• Follows Program Management disciplines in the following areas: Scope Management, Schedule Management, Cost Management, Issue Management, Risk Management, Quality Management, Human Resource Management, Communication Management and Contract Management.

• Establishes, manages and publishes a comprehensive overall project plan, including the development schedule, resource requirements and integration efforts of third-party products.

• Establishes project structure and staffing plans, and participates in staffing process, which may include selection of personnel from third party vendors.

• The Program Manager is ultimately responsible for obtaining approvals on Program scope changes, escalating critical path issues and resolving team resource conflicts.

• Motivates and directs the project team; sets goals, objectives and priorities; assigns and reviews project tasks and performance on a regular basis, benchmarking against key milestone deliverables.

• Assists with resource management.

• The Senior Director is ultimately responsible for obtaining approvals on Program scope changes, escalating critical path issues and resolving team resource conflicts.

• The Senior Director establishes comprehensive cross functional written and verbal communications evaluating Program tasks, milestones, dependencies, issues and escalations.

• Includes program meetings, minutes, executive briefings and issue management tracking.

• Collaborates with cross functional Product and Project Managers on all Program management deliverables.

• Acts as primary interface with the project sponsor(s) as well as the Product Manager.

• Ensures quality reviews are held with the project team and obtains sign off on status and requirements.

• Acts as primary interface to subcontractors supplying either product or service.

• Ensures that the methodology, processes and tools are consistently used as dictated through Program Management Office (PMO).

• Accountable for meeting project schedule and results, client satisfaction and the quality of the deliverables.

• Responsible for determining success criteria of overall project. This includes gathering information of client feedback, project team feedback and senior management direction.

• Manages the overall program budget. Coordinates requests for incremental funding if deemed necessary.

A little about ADP

We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

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QUALIFICATIONS REQUIRED:

• Bachelor's degree required preferably in Business Administration or Information Systems

• 7+ plus years of proven Program Management experience

• Experience in managing project teams of more than 15+ associates across multiple functions in the company

• Experience in mentoring and coaching multiple Project Managers

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Proven program management skills, including complex projects that include integration across organizations. Technology/Information Systems related experience a plus.

• PMP or equivalent Professional Project Management certification.

• Demonstrated success in managing multi-line product projects. Experience in leading and directing multiple Project Managers across organizations.

• Proven track record of maintaining effective Project Team relationships in a highly matrixed environment.

• Must possess a proven ability to work effectively with an aggressive, demanding client and ADP project teams. Must be able to work well under pressure and have a high tolerance for stress.

• Must possess excellent organizational and time management skills for managing multiple, diverse and conflicting projects.

• Must possess excellent communication, presentation, facilitation and team leadership skills.

• Demonstrated ability to effectively communicate with executive level managers in a project-oriented setting where project risk is substantial and communication requirements are highly complex.

• Demonstrated ability to build effective teams in a project-oriented setting where the team is large, geographically dispersed, and may have conflicting priorities and/or goals.

• Demonstrated ability to develop and maintain highly complex, leveled and balanced Project Plans using industry preferred Project Management tools.

• Demonstrated ability to identify and mitigate project risks in order to successfully meet project objectives.

You'll love working here because:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.

• Continuously learn through ongoing training, development, and mentorship opportunities.

• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.

• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for?

Apply now! Jobs.adp.com

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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.