Sr Director Of Operations

Position Description

Working At Harris County Precinct 4:

You will be surrounded by team members who bring "heart, hustle, and higher standards" to work each day. These leaders advance opportunity and justice as they deliver services to and advocate for the residents of Harris County. The team you will be joining is innovative, dynamic, and forward-looking.

Sr Director of Operations Position Overview:

Harris County Precinct 4 seeks an experienced Senior Director of Operations. The Operations Division is responsible for Parks, Recreation, and General Services. Precinct 4 has over 50,000 acres of parks, two senior centers, eight community centers, and three office locations across the county. The Senior Director for Operations reports to the Chief Operating Officer, providing daily operational support and strategic leadership to the Operations Division as it fulfills its mission in the community.

Job Duties and Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed.

• Develop operating strategies, plans, internal controls, guidelines, and procedures for activities.

• Perform personnel functions, such as selection, training, development, or evaluation.

• Manage the performance of staff.

• Ensure that departments deliver quality service according to established performance goals.

• Lead and motivate staff to achieve organizational objectives.

• Mentor and inspire employees in supporting the vision of Precinct 4.

• Establish policies that improve and promote our mission, vision, and culture.

• Serve as a lead for emergency duties that protect human life and government property.

• Oversee the preparation of plans that outline operating procedures to be used in response to disasters or emergencies and the recovery from these events.

• Develop and maintain relationships with county departments to facilitate plan development, response effort coordination, and exchanges of personnel and equipment.

• Coordinate budgets for Parks, Recreation, and General Services to fund operations, maximize investments, and increase efficiency.

• Plan, administer, and control budgets for contracts, equipment, and supplies.

• Implement corrective action plans to solve organizational or departmental problems.

• Provide workers with assistance in performing duties as necessary to meet deadlines.

• Implement organizational process or policy changes.

• Prepare operational progress or status reports.

• Oversee the proper disposal of surplus property.

• Direct facility maintenance or repair activities to ensure they remain safe, secure, and well-maintained.

• Oversee the development of environmental educational programs and curricula.

• Develop rules and regulations of recreational facilities to maintain discipline and ensure safety.

• Report participant complaints to senior management and ensure they are resolved.

• Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

• Establish and maintain relationships with other agencies and organizations in the community to meet community needs and to ensure that services are not duplicated.

• Research and analyze member or community needs to determine program directions and goals.

• Other duties as assigned

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education:

• Bachelor's degree in forestry, horticulture, animal science, environmental science, agriculture, recreation, public administration, physical education, or related field from an accredited college or university.

Experience:

• Six (6) years of progressive experience in parks and recreation.

• Three (3) years of financial, administrative, or operational management experience.

• Two (2) years of experience in occupational safety, emergency management, or public health.

Licensure:

• Valid Texas driver's license with a good driving record.

Knowledge, Skills and Abilities:

• Highly attentive to detail.

• Excellent time management skills with the ability to manage multiple tasks/assignments simultaneously.

• Able to identify complex problems and review related information to develop and evaluate options and implement solutions.

• Knowledge of principles and processes for providing efficient and excellent personal and customer service. This includes constituent needs assessments, meeting quality standards for services, and evaluation of goal satisfaction.

• Proficient in the use of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Familiar with administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology.

• Well-versed in the modern principles of park planning and design.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications.

Preferences

Education:

• Master's degree in forestry, horticulture, animal science, environmental science, agriculture, recreation, public administration, physical education, or related field from an accredited college or university

Certification:

• Certified Park and Recreation Professional (CPRP) as granted by the National Recreation and Park Association (NRPA) (preferred)

Language:

• Bilingual fluency (preferred)

General Information

Position Type, Salary and Typical Hours of Work:

• Regular | Full-time

Location:

• Tomball Service Center, 14444 Holderrieth RdTomball, TX 77377

Work Environment and Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands, arms, and fingers to handle, feel and reach; frequently required to sit, climb, balance, stoop, kneel, crouch or crawl; talk and hear; regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

• Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

What You Will Get in Return:

You will be surrounded by team members who bring "heart, hustle, and higher standards" to work each day. These leaders advance opportunity and justice as they deliver services to and advocate for the residents of Harris County. The team you will be joining is innovative, dynamic, and forward-looking.

Featured Benefits:

Harris County employees receive a competitive salary plus medical, dental, and vision insurance at no cost to the employee after the first two months of full-time continued employment. Vacation, sick-time, and floating holidays allow our employees to recharge and balance work and personal time. Mandatory participation in our retirement program allows employees to save for retirement. Various other benefits and discounts lead to the satisfaction and engagement of our employees.

HARRIS COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.