Sr. Director, Market Access Operations

About PaciraPacira BioSciences, Inc. is a leading provider of non-opioid pain management and regenerative health solutions dedicated to improving outcomes for health care practitioners and their patients. Our in-depth knowledge of non-opioid pain management, coupled with our passion for advancing patient care, drives our commitment to providing solutions that address unmet medical needs and improve clinical results.Why work with us?Rarely do you have an opportunity to do work that really matters. What drives us is our mission. What makes us successful are our people. At Pacira, you are part of an inclusive culture that fosters collaboration, growth, and innovative thinking - a place where you can make an impact and help change the standard of care in non-opioid pain management. Be part of our movement, let's pursue excellence together.Summary:This position will be responsible for all aspects of market access operations including but not limited to the strategic and tactical deployment of product distribution in all trade channels, the iovera and ZILRETTA Deal Desk and pricing input, contracting input and contract management This position is accountable for developing and maintaining customer relationships, as well as the development and execution of business plans relevant to trade channel customers including wholesalers, distributors and specialty pharmacies. This person will chair the pricing/contracting subcommittee.Essential Duties & Responsibilities:
The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned. * Develops, executes, and tracks the national account strategy along with the SVP of Sales and the Executive Director of National Accounts to optimize the patient experience for all products requiring physical distribution within assigned accounts * Leads all aspects of wholesale/distributor account business planning and execution aligned to channel management operating plan including scheduling business meetings and leading agenda setting * Ensures product stocking goals are met to support new product launch and ongoing business needs with all accounts * Effectively leads, negotiates, and manages all distribution/wholesaler agreements and proposes favorable contract terms and evaluates opportunities to continue to drive business through our wholesale and specialty distributor partners with pricing/contracting committee review/approval. * Partnering with National Accounts to develop effective strategies to maximize business opportunities and review and provide input on customer contracts;* Manages a trade operations team responsible for: * Ensuring customer sales occur within terms and conditions of negotiated agreements and providing timely solutions to any issues that may arise;* Reviewing sales and chargeback transactions to ensure alignment to contracts, eligibility, and compliance with the company's chargeback policy;Managing day to day relationships and conduct business reviews in conjunction with Finance and Commercial Operations, with all wholesalers and specialty distributors to resolve issues associated with unapplied chargebacks, rebates, promotions, and other operational challenges;*

Working cross-functionally with finance, data analytics, and field operations team;* Analyzing sales data and providing timely information to support chargeback accruals for quarter and annual closes;* Facilitating the timely resolution of issues associated with accounts receivable aged outstanding balances, including working with third party logistical provider (3PL) and internal stakeholders, to address issues such as short payment, unauthorized deductions, aged outstanding balances, unapplied/open credits;* Managing the relationship with 3PL service provider including coordinating business reviews, ensuring timely receipt of sales and chargeback data, timely shipping, exceptional customer service, processing of returns, etc. * Sets recommendations to the pricing/contracting committee on Deal Desk pricing matrix and any potential recommendations outside said matrix * Manages the contract administrations and works closely with sales operations on data analytics on success factors * Develops and ensures completion of annual plan for assigned key customer accounts and keep management informed about progress and team members engaged in plan deliverables. Include cross-functional teams. * Evaluates, provides input, collaborates cross functionally, and executes end user customer contracting process as well as assessing the long-term value impact * Acts as the primary contact points for each customer to facilitate resolution of issues, support new product launches, and enable pharmacy programs/collaborations via wholesale distribution * Maximize process efficiencies, ensure processes have effective internal controls and meet business needs on a timely basisSupervisory Responsibilities:This position has supervisory responsibilityInteraction:The position works closely with Finance, Sales, and Commercial organizations, Compliance, customers, internal and external auditors, and vendors.Education and Experience: * Bachelor's degree minimum required; MBA preferred * Minimum 15 years of experience in the pharmaceutical industry with demonstrated channel management in Trade distribution experienceQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Knowledge, Skills, and Abilities: * Deep knowledge of product markets in the pharmaceutical industry * Knowledge of and experience with channel management (Wholesaler/Specialty Distributor/3PL, GPO, Hospital, Payer)* Highly motivated, demonstrated excellent analytical abilities and effective oral and written communication skills * Pricing and contracting experience preferred. * Demonstrated ability to work cross functionally in a supportive team environment. * Ability to prioritize multiple tasks/requirements. * Advanced Microsoft Excel and PowerPoint skills * Ability to travel 30-40%Benefits: * Medical, Prescription, Dental, Vision Coverage * Flexible Spending Account & Health Savings Account with Company match * Employee Assistance Program * Mental Health Resources * Disability Coverage * Life insurance * Critical Illness and Accident Insurance * Legal and Identity Theft Protection * Pet Insurance * Fertility and Maternity Assistance* 401(k) with company match * Flexible Time Off (FTO) and 11 paid holidays * Paid Parental Leave