NBC Universal Englewood Cliffs , NJ 07632
In partnership with NBCU Sourcing, manage day-to-day responsibilities of vendor performance and deliverables, and escalate vendor issues when appropriate.
Drive efficiency, including but not limited to, offshoring and vendor consolidation.
Partner with technology teams to understand the demand for skills and volume, to ensure appropriate staffing, and to present business reviews.
Drive reporting of all operational and qualitative data.
Ensure key SLAs are measured to determine performance and manage all metrics to meet or exceed goals.
Proactively communicate best practices and ideas promoting continuous improvement.
At least 10 years of vendor management experience with a minimum of 5 years' experience leading vendor management teams with a global presence.
Experience communicating with and presenting to senior leadership.
Has managed enterprise-wide budgets of $100M+.
Demonstrated ability to work collaboratively across multiple organizations including legal, finance and sourcing.
Experience working within media.
Business acumen combined with technical background.
Attention to detail with strong organizational and problem solving skills.