Cepheid is recruiting for a Sr. Director, Global Business Applications
The Sr. Director, Global Business Applications
ESSENTIAL JOB RESPONSIBILITIES:
Serves as the worldwide Commercial organization business leader for all software systems needs, including SFDC, SAP, associated analytics platforms, and other Commercial applications
Manages strategic and tactical applications needs and requirements as defined by the business, facilitating revenue growth and deriving system adoption
Gathers systems requirements from all stakeholders, and represents these in an overall roadmap; works closely with IT and associated groups to execute specific project phases against the same
Effectively partners with regional and global functional leads in IT, Sales, Marketing, Customer Care (Service, Support) and Commercial Ops, and elsewhere as required.
Identifies potential bottlenecks or delays in initiatives, defines solutions and drives efforts to ensure deliverables stay on schedule
Coordinates resources with appropriate inter-departmental and support staff personnel.
Ensures alignment and consistency across regional teams via regular interaction with local business leads
Able to independently develop clear and well-defined plans, driving strategy into actions and measurable results.
Regularly prepares and presents reports, and updates and analysis in formal meetings with stakeholders and Leadership.
Defines and leads a systems strategy to enable success with Cepheid's strategic plan and Commercial business priorities
Defines scope, goals, and deliverables to meet Commercial needs in collaboration with management and stakeholders
Drives global utilization of released tools, ensuring consistent practice in alignment with established standards and requirements
Delegate tasks and responsibilities to appropriate resources and track tasks
Oversee development of / play a key role in the development of associated documentation including plans, process maps, and business requirements
Proactively manage changes in scope, identify potential crises, and devise contingency plans
Lead and develop team members and handle all aspects of personnel management
Bachelor's degree with 14 years of experience or Master's/Doctoral degree with 12 years of experience
4 years managing people
5 years of experience in leadership roles in SFDC/CRM development, deployment, and administration, ideally in support of Commercial teams
5 years of Sales / Commercial management experience, with national or global responsibilities
Direct experience with Salesforce.com and SAP
Strong negotiation, facilitation, and collaboration skills
Articulate, organized, detail-oriented, and possess the ability to multi-task in a dynamic, extremely fast-paced environment
Ability to develop and support an attitude of strong and effective teamwork across all departments
Cross functional leadership skills to effectively organize teams to produce portfolio deliverables
Strong interpersonal, communications, organizational and presentation skills required
Formal project management training is a plus
Demonstrated success in leading and influencing cross-functional teams
Knowledge and skills:
Excellent cross-functional team leadership and participation skills.
5 years of experience in project management for a technology company
Ability to lead, develop, and motivate others, through direct control as well as influence
Works well within team & coaches team members, as needed
Ability to thrive and flourish in a fast-paced, dynamic, and global environment.
Results and goals oriented.
Strong problem solving skills, using a data-driven approach
Strong verbal and written communications skills
Must be able to communicate effectively and confidently with users, team members, and management
Ability to deal with ambiguity and fast-developing situations
Experience with DBS tools and processes, or with related management systems
Work will involve repetitive arm/wrist motions.
Long periods of sitting on planes and in meetings
Travel International and Domestic
The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.