Sr. Director, Customer Acquisition (Strategic Sales)

Bandwidth Raleigh , NC 27611

Posted 1 week ago

Who We Are:

Bandwidth lives for innovation! Our technology powers brands like Google, Microsoft, GoDaddy, Arlo, Netgear, Zoom, Rover and more of the most exciting leaders in technology. Our intelligent voice, messaging, 9-1-1 access, and phone number services- all backed by Bandwidth's own nationwide, all-IP voice network-allow us to power the way people communicate, connect, and do business.

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

We are seeking a Sr. Director, Customer Acquisition (Strategic Sales) with experience leading a new aquisition sales team to meet or exceed revenue, budgetary objectives, sales and margin profitability. The Sr. Director, Customer Acquisition (Strategic Sales) must have a proven track record of enterprise sales success. The role involves managing a Team of Individual contributors and a Team of Business Development representatives, focused on identifying the total addressable market, building strategic account plans, and selling into the fortune 500 business. The ideal candidate will be a capable and experienced senior professional with strong communications skills, mastery of the sales methodologies applied to enterprise sales, and demonstrated understanding of telecommunications, APIs, and software.

What You'll Do:

  • Drive Revenue Generation of strategic partnerships

  • Build and maintain an accurate sales pipeline creation plan through our CRM tool

  • Responsible for coaching, performance management, and career development of all direct reports.

  • Build and maintain strong relationships with multiple contacts at each account; develop a deep understanding of each customer's business and identify opportunities to upsell additional Bandwidth products

  • Collaborate with the Product Team and other departments in developing strategies for the pursuit and growth of major accounts.

  • Assist with complex contract negotiations, attend sales presentations and help close prospective opportunities.

  • Responsible for ensuring sales teams are equipped with the product, system, and selling-skills training that they are required to be successful.

  • Help to design and execute a sales strategy to address short-term gaps and long-term strategic goals.

  • Handle escalations and participate directly in complex sales situations to negotiate and/or resolve disputes and ensure customer satisfaction.

  • Regularly interact across functional areas with senior management or executives to ensure objectives are met.

What You Need:

  • Must have 15+ years sales leadership experience in a technology organization.

  • 10+ years of experience managing a sales team quota.

  • 10+ years of experience working with sales technology and CRM.

  • Ability to maintain deep understanding of the sales pipeline, trends and potential risk.

  • Strong problem-solving and collaboration skills.

  • Ability to influence thinking or gain acceptance of others in sensitive situations

  • Ability to lead sales team in all areas of the sales cycle

  • Strong quantitative, analytical, and conflict resolution ability

  • Must possess expertise in selling strategies and methodologies, strategic planning and execution with Fortune 500 level accounts

  • A Bachelor's degree with a business concentration is required.

The Whole Person Promise:

We make a "Whole Person" promise to our team. You can have both meaningful work PLUS a full life at Bandwidth. We focus on accomplishing our mission as "whole people." That means we take care of our people-in body, mind, and spirit.

  • Health: We pay 100% for benefits coverage including Medical, Dental, Vision, Prescription, Life, and Disability. Corporate chaplains, EAP and 401K match.

  • Fitness: 90-minute fitness lunch with a paid gym membership with shuttle service available for workouts. On-site cardio gym, locker room/showers, classes, and sponsored sports and leagues. Nutritionist and personal trainer on-site.

  • Volunteer: We have a program dedicated to providing volunteer opportunities to employees, Bandwidthcares.

Employee and Applicant Privacy Notice

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Sr. Director, Customer Acquisition (Strategic Sales)

Bandwidth