Advantage Solutions Saint Louis , MO 63150
Posted 2 months ago
Sr Director Client Team Services - Remote
Saint Louis, MO 63101
Minimum: USD $89,000.00/Yr.
Maximum: USD $138,000.00/Yr.
Senior Director Client Team Services
Position Summary
The Sr. Director Client Team Services is responsible for supporting all sales and retail strategy, initiatives, and overall results within the U.S. for select channels of distribution. Responsible for headquarter sales for the grocery and convenience outlets serviced by ASM. Other retail service responsibility will include planning, budgeting, and coordination of surge and reset work. This position will be a critical contact to the client organization and senior leadership.
Client Relations
Act as primary interface and sales / retail authority with client's management team. Ensure proper connections and communication internally with key ASM stakeholders and service supporters
Organize and facilitate key internal and external meetings required to deliver retail performance, advance strategy and vision, and enhance business partnership
Diagnose, craft and implement sales and retail solutions to accommodate client needs within approved funding
Initiative Development and Management
Management / Leadership
Achieve headquarter sales and retail business objectives by aligning, prioritizing, communicating, executing and reporting across all sales and retail teams and channels of distribution
Manage within defined budget and deliver ASM operating income plan. P&L and pro-forma oversight
Deliver key performance KPI's and ROI
Ensure talent development and team engagement for sustainable team success
Administration / Reporting
Review and refine all aspects of internal and external reporting, ensuring relevant and consistent approach across teams
Ownership of all communication, platforms, tools, insights and recommendations as they relate to retail performance and needs
Budget / Expense Control
Supervisory
Maintain best-in-class staff by recruiting, selecting, orienting, and training leadership team and associates
Achieve job results through the coaching, counseling, and discipline of associates; monitoring, planning and appraising job results
Consistently recruit and promote "top graded" talent, creating pipeline for future ASM management
Supervisory Responsibilities
Direct Reports
Indirect Reports
Travel and/or Driving Requirements
Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.
Travel up to an as-needed basis
Minimum Qualifications Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: 15+ years of experience in industry with leading CPG and/or agency 10+ years of experience in retail supervisory experience.Skills, Knowledge and Abilities
Master critical leadership behaviors and demonstrate decisiveness
Strong leadership skills with the ability to motivate and guide others toward accomplishment of division and departmental goals
Retail and headquarter sales insights and thought leadership with respect to competitive landscape, retail and sales coverage models and application of current and future retail technology
Strong initiative and self-directed, ability to work independently
Ability to work though others with strong leadership, delegation and presentation skills.
Strong organizational and follow up skills
Strong written and verbal communication skills
Strong understanding of retail reporting systems
Mathematical and analytical ability
Model the organization's cultural values and attributes
Possess and demonstrate innovation and strategic partnership to serve the business' strategy
Ability to establish credibility, recognize and support the organization's preferences and priorities
Result and people oriented with ability to balance business considerations while using sound judgment
Negotiate skillfully in tough situations with both internal and external groups
Displays the ability to achieve desired results through others with positive, energetic and enthusiastic communication
Ability to identify performance challenges or issues and work with associates to improve/correct those issues
Ability to recognize opportunities for growth and improvement, and to work with associates to achieve company and personal goals
Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal
Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding ASM Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Advantage Solutions reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Advantage Solutions shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Job Will Remain Open Until Filled
Advantage Solutions