Sr. Director, Business & Technical Product Management - Banking Strategy

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!

Job Description

Sr. Director -Business & Technical Product Management, Banking Strategy

We are seeking a dynamic and experienced individual to fill the role of Senior Director of Loan. This position will be responsible for providing strategic leadership and managerial oversight within the loan product offered by Snap Finance. This role will engage directly with internal teams within Snap, collaborating with product and tech teams. This role will also collaborate closely with other internal stakeholders with dotted-line responsibilities/assignments within the loan program and with this role. The ideal candidate will be a seasoned consumer loan expert with heavy experience using LoanPro (system of record). They will also have a proven track record of success in understanding and implementing changes to ensure optimal program compliance, operational success while working in an evolving and, and delivering results in a fast-paced environment.

Key Responsibilities:

• Strategic Leadership and Vision:

• Collaborate and communicate a clear vision and strategy for the organization's loan product portfolio as it relates to organizational objectives and action plans set by the GM of Loan, Head of Product, and Sponsor Banks

• Ensure loan program priorities and strategic initiatives are clearly communicated to internal collaborative teams, specifically Product and Tech teams. This would be accomplished through organized reporting in a form and cadence that ensures the program meets all bank requirements and Snaps strategic objectives.

• Establish goals and KPI's to measure the success of the dotted line reporting team's output. Focusing on impacts to the customer, bank partner, efficiency gains and quality output.

• Product Development and Management

• Work with the Product and Tech teams in the development and management of any newly required constructs or regulatory updates as it relates to all stages of the product lifecycle.

• Work in alignment with bank partnership team and bank on program expectations and directives.

• Ability to provide expert advice, feedback, and recommendations to push system capabilities and enhance customer experiences and push efficiency features.

• Work closely with cross-functional product and tech teams to ensure requirements are complete, exhaustive testing plans are completed, and implementations meet both internal standards and bank required standards.

• Provide expert insight into LoanPro functionality and enhancements to either expand system functionality or correct and remediate system issues.

• Stakeholder Collaboration and Communication

• Collaborate with internal dotted line, functional team member stakeholders, including Sales, Compliance, Product, Dev, Project Management, and Credit to ensure alignment with business and bank objectives.

• Communicate product strategy, updates and performance metrics to internal loan management team and Loan GM.

• Act as the Subject Matter Expert (SME) and point of contact for the bank team to provide updates on product features and dev outputs for any growth initiatives, enhancements, and associated remediation efforts.

• Performance Analysis and Optimization:

• Analyze product and tech performance data to identify trends, opportunities, and areas for improvement (i.e. development timelines, accuracy in testing, remediation outcomes, etc.).

• Develop and recommend strategies to optimize product performance, LoanPro system configurations while identifying risks using LoanPro expertise to remediate and drive continuous improvement.

• Industry Thought Leadership:

• Stay informed about industry trends and emerging technologies and best practices related to loan products and financial services.

• Build and maintain relationships with internal stakeholders and key vendor points of contact (ie LoanPro) in support of the product and tech teams as part of the loan program.

• Stay informed on regulatory requirements and changes and communicate those in partnership with Compliance to internal direct and dotted line stakeholders.

You…

• Proven track record of senior leadership within the consumer finance section with a minimum of 10 years' experience in the subprime lending space.

• Deep experience with LoanPro, with at least 5 years of direct experience using the system to manage a lending business.

• Bachelor's degree in business, finance, or related field; MBA or advanced degree

• Comprehensive understanding of regulatory requirements within the consumer lending environment.

• Deep understanding of loan products, lending processes, and regulatory requirements

• Strong analytical skills, with the ability to analyze complex sets, draw insights and make data-driven decisions.

• Excellent communication and interpersonal skills with the ability to effectively influence and collaborate with cross functional teams.

• Ability to thrive in a fast paced, dynamic environment and manage multiple priorities with completing deadlines.

• Strong strategic thinking and problem-solving abilities, with a focus on driving results and continuous improvement.

Why You'll Love It Here…

• A future of growth and advancement: As a growing company, we have lots of career opportunities that allow you to develop your mentorship, training, and leadership skills

• Join us at an opportune time: We're growing fast and have an excellent trajectory within eCommerce, which gives us a great foundation to work with. You will be joining our team of talented professionals at the perfect time to shape our continued rapid growth and directly impact our future success by maintaining a high bar for quality, performance, respect, and accountability.

• Flexible paid time off: We encourage you to recharge and spend time with friends and family. We care about your mental health!

• Competitive benefits: Includes medical, dental, vision coverage and a 401K with company match.

• Collaboration from the top-down: Check out our CEO, Matt Hawkins, and his philosophy on Snap's Values

• Direct and engaging Recognition/Appreciation: Promoted by both our culture team and leadership levels

More…

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice