Sr Director Business Ops Architecture

Comcast New York , NY 10007

Posted 2 months ago

Business Unit:

Responsible for producing technology solutions that satisfy business and product needs both now and for the future. Focuses on technology strategies for the development of future and current products. Acts as the interface to third party vendors from a business and product perspective with respect to requirements generation for meeting company goals and with respect to licensable technology. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy.

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how you do your job

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences

  • Win as a team - make big things happen by working together and being open to new ideas

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do

better for our customers

  • Drive results and growth

  • Respect and promote inclusion and diversity

  • Do what' s right for each other, our customers, investors and our

communities

Core Responsibilities

  • Architects solutions to satisfy business and product needs in near and long term timelines.

  • Leads team in authoring detailed analysis resulting in clear, concise and unambiguous system requirements.

  • Produces technical requirements, processes and workflows for digital and linear order processing. Identifies areas where technology (enhancements or new systems) leads to increased efficiency and productivity.

  • Working knowledge and experience developing and implementing CRM and marketing automation technology strategies; Marketo, Dynamics 365 and Salesforce.com.

  • Fluency with digital advertising technologies for reporting and order management; particularly Operative.One and FreeWheel.

  • Familiar with SAFe Agile development methodology, PI planning and other ceremonies.

  • Roles held in sales operations and product management is highly desired.

  • Influences design and development strategies across platforms, teams and third parties.

  • Researches and leads others to research new technology areas. Works with industry partners to develop new standards.

  • Provides complexity and cost estimation. Develops case studies, roadmaps and models to influence strategic spending.

  • Contributes to software, hardware, VLSI, firmware processes, design reviews etc. Contributes to Company's internet portal portfolio in the form of patents.

  • Advises customers and stakeholders in technology related issues in many areas.

  • Leads review of architecture descriptions and requirements.

  • Contributes to the continuous improvement of architecture team processes and standards.

  • Represents architecture team in project and governance settings.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

  • Other duties and responsibilities as assigned.

Education Level

  • Bachelors Degree or Eqvuivalent

Field of Study

  • Engineering, Computer Science

Years of Experience

  • Generally requires 12+ years related experience

Compliance

Comcast is an EEO/AA/Drug Free Workplace.

Disclaimer

The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications

Comcast is an EOE/Veterans/Disabled/LGBT employer


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