Sr Digital Product Manager

At Gartner, you'll be part of a fast-growing team that helps the world become smarter and more connected. We're the world's leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can't find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development - as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

About the role:

This is an exciting opportunity for an analytical, creative, and experienced individual to make a big impact on Gartner's client experience as part of the Gartner Client Experience team. We are looking for an impact-driven, self-motivated problem solver who can lead the development of Gartner's digital platform's expert interaction capability. An expert interaction, or inquiry, enables our clients to get advice and guidance on their challenges through 1 on 1 discussions with Gartner's experts. An Inquiry is one of the most valuable features for our clients that has a significant impact on their initiatives and helps drive client retention. The product manager will be part of team of engineers, user experience designers, and data scientist to drive innovation and improve the overall client experience. As a Senior Product Manager, you will lead and mentor others to lead client interviews to identify opportunities to innovate and drive value. You'll also lead scrum teams to design MVPs to test, learn and quickly iterate features to improve the client experience.

What you will do:

• Understand customer and business needs and synthesize opportunities

• Integrate input from multiple channels, including customer research and stakeholder requirements, into product priorities and requirements

• Prioritize projects and features based on impact and alignment with the team's long-term goals and strategy

• Serve as product owner and lead a scrum team of UX designers, engineers, and data scientist

• Develop and test hypothesis based on client insights and data analysis of client behavior

• Design, build, launch, test experiments and minimal viable products

• Analyze MVP and experiment data and synthesize into findings and actionable insights

• Establish a vision and roadmaps and provide visibility to business and technical stakeholders

What you will need:

• Bachelor's Degree in math, statistics, engineering or a related field required

• 6+ years of progressive business experience, 4+ years of experience in digital product management

• Demonstrated ability to translate qualitative and quantitative analysis into actionable business strategies

• Experience in gathering input from and communicating ideas to clients and key stakeholders across businesses

• Ability to work collaboratively with a variety of business, engineering, data science and technical stakeholders

• Strong working knowledge of lean product principles and software development lifecycle

• Outstanding project management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads

• Working knowledge and understanding of the application of data science (including machine learning, natural language processing, neural networks)

• Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside your comfort zone, with bias for action and shipping

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

• Collaborative, team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 105,600 USD - 144,900 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:87715

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