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Sr. Digital Producer

Expired Job

Critical Mass Inc. New York , NY 10007

Posted 2 months ago

The Sr. Digital Producer is a creative and strategic thinker who understands the clients business and can lead a team creating extraordinary experiences to help meet the clients' goals and objectives, while building positive professional relationships with clients and team members.

The Sr. Digital Producer is comfortable living in both the client services and project delivery worlds. He / She proactively communicates with clients on project status, challenges and opportunities. He / She also manages the project team tracking scope, schedule, staffing, and budget on small to medium sized projects. He / She is interested, invested and passionate about the industry, the clients we service, and the work produced.

Demonstrates flexibility, accountability, passion and empathy.

You Will:

  • Act as a primary point of contact for on-going projects, serving as the lead in communicating client needs to the team and team needs to the client.

  • Understand your client's short- and long-term goals, understand their competition and what they are doing.

  • Understand and communicate client business needs to the internal team and to third-party vendors

  • Ability to inform clients how to best work and what drives project success.

  • Develops solutions and drives consensus for problems in a diplomatic, professional and timely manner

Project Support:

  • Ability to inform clients how to best work and what drives project success.

  • Develops solutions and drives consensus for problems in a diplomatic, professional and timely manner

  • Act as a primary point of contact for on-going projects, serving as the lead in communicating client needs to the team and team needs to the client.

  • Unique oversight and perspective to maintain a common goal while increasing knowledge, communication, and awareness between team members and the client.

  • Creates solid project plans and produces both top-down and bottom-up budgets that support both our client and their client interests.

  • Manages, monitors, and maintains the project scope and communicates status of scope to team members.

  • Facilitates and is an active participant in both client and internal meetings.

  • Coordinates project deliverables and guiding the team on potential risks

  • Works with the team to create a logical and articulate storyline for all client materials.

  • Manages project communication and documents issues and changes that affect the project.

  • Develops status reports and works with capability project leaders to ensure resources are in place.

  • Identifies, analyzes, prioritizes, mitigates and communicates project risks.

You Have:

  • Post-secondary education is preferred, or equivalent experience.

  • 6-8 years experience managing a variety of digital project types; site builds, ecommerce, marketing campaigns, microsites, maintenance.

  • Experience leading teams.

  • Strong competency with managing and controlling project scope, schedule, budget and resource management / reporting and change management, project roadmap development and revenue forecasting.

  • Basic knowledge of Project Management principles, methods and techniques.

  • Experience in leading conversations with clients, around scope, schedule, and budget as well as roadmaps, objectives, and strategies.

  • Ability to tactically organize and structure activities, paying particular attention to detail.

  • Must be responsive, receptive to feedback, self-starter, problem solver and an excellent communicator.

  • Strong leadership, problem-solving and decision-making skills to facilitate effective task and resource management.

  • Demonstrated communication, presentation, leadership, facilitation and negotiation skills.

  • A solutions oriented leader with refined decision-making skills and the ability to lead by example.

  • Ability to stay focused on the driving goals even in high-pressure situations.

  • Ownership and accountability of clients' business needs and ability to drive to solutions.

  • Experience with office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.

  • Experience with collaboration and issue tracking tools such as Box, Jira, Confluence.

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Sr. Digital Producer

Expired Job

Critical Mass Inc.