Sr Devops Engineer

Teledoc Quincy , MA 02170

Posted 2 months ago

Teladoc Health is growing! Join our top-notch IT team as a Senior DevOps Engineer. If you have an obsessive focus on automation and metrics, building repeatable solutions and enjoy contributing to best of breed technologies, we should talk. In this challenging role, you will be expected to partner with the Development, Quality Assurance and Systems teams to develop solutions to meet the ever-increasing demand for operational improvements and efficiencies in a fast-paced environment. DevOps Engineers are critical to building the next generation of Teladoc Health products and performance. You will be given responsibility for the end-to-end deployment pipeline of a key technology platform and will be working with software developers, QA and system engineers to deliver secure services with maximum uptime. You will be responsible for deploying industry-standard automation and monitoring tools to highly visible products and implementing fully-automated continuous delivery solutions. DevOps Engineers need to collect meticulous data throughout the software development lifecycle and provide optimizations that allow for step-function improvement of engineering team productivity. As a 'Senior', you will also be responsible for mentoring other team members, providing training and support for our most complex projects.


  • Lead the design and implementation of tools for automated deployment and monitoring of multiple environments.

  • Thoroughly document operational practices and procedures.

  • Pair with development and QA teams to enable a continuous integration environment that sustains high productivity levels and emphasizes defect prevention techniques.

  • Develop agile SaaS infrastructure using best practices such as "infrastructure as code" and automated environment provisioning.

  • Reduce operational costs through service optimizations and demand-based auto-scaling.

  • Automate and optimize processes, using tools like Jenkins, Puppet, Docker, OpenShift and Kubernetes.

  • Work with cross-functional business teams to understand requirements and other performance SLAs

  • Develop instrumentation to monitor the health of software services including fault detection, alerting, triage, and recovery

  • Troubleshoot and resolve issues in development, test and production instances.


  • BS or MS in Computer Science preferred, equivalent work experience will be considered.

  • At least 6+ years' work experience in a progressive DevOps (or other relevant) role.

  • Experience building and maintaining production systems within the AWS ecosystem using products such as EC2, RDS, S3, ELB, CloudFormation, CloudWatch, Elastic Beanstalk etc. and familiarity interacting with the AWS APIs.

  • Experience with continuous integration, testing and deployment. Experience with tools like Jenkins, Bamboo CI, Docker, etc.

  • Thorough understanding of configuration management concepts. Experience with tools such as Chef, Puppet, CloudFormation, OpsWorks, CodeDeploy, CodePipeline, Ansible, or Salt.

  • Familiarity with software development lifecycle. Experience with version managment and ticketing systems such as Git, SVN and Jira.

  • Experience with monitoring, metrics, and visualization with tools like New Relic, Zenoss, Sensu, Nagios, Graphite, Collectd, Ganglia, etc.

  • Experience with RDBMS (e.g. PostgreSQL and MySQL).

  • Proficient in high-level scripting languages such as Ruby and Python and script environments like Bash.

  • Hands on coding and familiarity required with skills in RESTful web services, JSON and XML.

  • Strong background in HTML, CSS and JavaScript. Comfortable with SQL.

  • Able and willing to work in a team environment and adopt a culture of ownership and initiative, and promote such within the team.

  • Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision.

  • Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face).


  • A desire to automate yourself out of a job. We will always have new challenges and problems to solve.

  • 4+ years of experience with MySQL, Ruby, Bash, Capistrano, Jenkins, Puppet, New Relic and Nagios.

  • 2+ years of experience with performance optimizations such as improving scalability, availability, throughput, failover, etc.

  • 2+ years of experience including software development, Unix systems administration, and cloud-based application management.

  • 4+ years with application servers and containers such as Apache, Nginx, Tomcat, WebLogic, etc.

  • 4+ leading efforts that requires close collaboration with project teams.

  • Experience with Docker containers and orchestration platforms such as ECS, Kubernetes, Mesos and/or Swarm.


Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

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Sr Devops Engineer