Sr Customer Service Representative

Pacific Premier Bank Phoenix , AZ 85002

Posted 1 week ago

The Sr. Customer Service Representative conducts customer and bank transactions with accuracy, speed, efficiency and professionalism to meet the high quality service delivery standards of the bank. The incumbent consistently follows all security and safety measures and acts in accordance with the Bank policies and procedures in order to ensure that all clients are provided with an exceptional client service experience, processing all paperwork associated with transactions including properly filing or discarding of all sensitive information.


  • Process deposits, withdrawals, check cashing, and other Bank Transactions including night deposit, courier and ATM deposits within assigned limits serving as the first line of defense from a risk management perspective

  • Balance and maintain cash drawer in accordance with branch performance standards

  • Proactively respond to incoming calls and serves as a customer advocate in researching and resolving errors and answering questions

  • Develop and maintain knowledge of and adhere to all regulatory, compliance, banking policies and procedures applicable to this position

  • Responsible for reviewing and verifying daily reports assigned by Branch Management

  • Open consumer and non-personal accounts in accordance with established bank policies and procedures. Has strong knowledge of the various bank deposit products and services

  • Performs basic account maintenance in accordance with establish bank policies and procedures within assigned limits


  • Bank Teller experience required
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

GCC Services

Posted Today

VIEW JOBS 6/2/2020 12:00:00 AM 2020-08-31T00:00 <p>Are you tired of hearing "you have no experience"?</p><p>You are looking for full hours, but can you be flexible for several days and working hours?</p><p>If so, then I can be a great opportunity for you!</p><p>We are market leaders in our field, looking for new people to join our team. You will respond to customer requests, acquire new customers, process their orders and help customers.</p><p>We will be happy to consider candidates with both experience and the beginning of a career (without experience).</p><p>This week there will be days of interviews with vacancies available for immediate start.</p><p>Seminars and full training are conducted for new employees.</p><p>Position: Customer Service Officer</p><p>Job type: home office. You can easily combine this with any other jobs that you have.</p><p>Base salary: $ 2,000 for per 2 weeks,</p><p>Annual salary: 48,000 USD</p><p>Work time: 10-20 / week. Flexible schedule</p><p><br></p><p>WORKING ACTIVITIES</p><p>Check and keep records of incoming and outgoing transactions.</p><p>Determine the most efficient payment method using knowledge of procedures, policies and transaction rates.</p><p>Payment processing for our customers.</p><p>Information and support team.</p><p>Support of transaction documents.</p><p>Mail processing, business correspondence.</p><p>Immediately respond to all notifications (emails, sms, phone calls).</p><p>Opening bank or electronic accounts for the needs of the company.</p><p>Save all records and follow the instructions of the office coordinator in our virtual office.</p><p>If you are intrested, please reply to this offer, we will contact you and provide detailed information and further recommendations.</p><p><strong>Requirements</strong></p><p>REQUIREMENTS</p><p>1. High school diploma or it's equivalent;</p><p>2. Processing client transactions;</p><p>3. Keep accurate records and notify the Coordinator of the Bureau of each financial activity;</p><p>4. Do not provide third parties with information about the transaction without the consent of the relevant parties and directors;</p><p>5. Maintain a high level of trust and maintain a good working relationship with all participants.</p> GCC Services Phoenix AZ

Sr Customer Service Representative

Pacific Premier Bank